Customer Success Manager, Europe

🔥 13 hours ago

🇪🇺 Europe – Remote

💵 €80k - €140k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Weflow | getweflow.com

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Weflow is a Revenue AI platform that automates Salesforce data capture, conversation intelligence, pipeline inspection, and forecasting to improve sales productivity, pipeline visibility, and forecast accuracy. It uses AI agents to transcribe and summarize meetings, auto-update CRM fields (e. g. , MEDDIC), surface deal risks and insights, and generate forecasts and coaching feedback for revenue teams. Weflow is offered as a SaaS product for revenue operations, sales, customer success, and executive teams at high-growth and enterprise companies.

📋 Description

• Own a portfolio of important customer accounts • Drive customer adoption, retention, and expansion • Work closely with late-stage prospects and existing customers to create fast, impactful value with Weflow • Own retention and expansion across the book of business • Lead onboarding and drive deep product adoption toward renewals and growth • Ensure seamless onboarding, adoption, retention, and revenue expansion across the customer journey • Build the Customer Success function from scratch • Develop the Customer Success playbook and own commercial results • Work closely with Weflow founders • Build a strong global network across the RevOps and Sales community • Collaborate with Sales, Product, and Marketing to create a customer-first culture

🎯 Requirements

• 2–5+ years in Revenue Operations, Salesforce Administration, Customer Success, or Solutions Engineering • Strong technical acumen with CRM systems, especially Salesforce • Experience with data integrations and working with RevOps teams • Experience in Revenue Operations and/or as a Salesforce administrator is a plus • Experience leading implementation teams for highly complex products is a plus • Experience or deep knowledge of Salesforce data capture, pipeline management, and forecasting is a plus • Proven track record of onboarding and implementations, with urgency around those metrics • Curiosity and ability to implement AI to optimize departmental processes • Data-driven decision-making mindset and ability to translate insights into actionable strategies • Strong cross-functional collaboration skills • Exceptional executive communication and stakeholder management skills • Must be based in the European time zone

🏖️ Benefits

• Performance-based incentives • Equity • Flexible PTO • Opportunity to work closely with experienced RevOps & GTM leaders • High-impact position in a customer- and velocity-driven culture • Internal and external exposure to best-in-class businesses • Opportunity for growth in a fast-growing environment