Partner Success Manager
🕒 May 9
🏢🏡 London – Hybrid
💵 £51.4k - £67.9k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🇬🇧 UK Skilled Worker Visa Sponsor
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📋 Description
• Monitoring partners and stepping in proactively to improve total spend through offer structure and placement strategy • Owning renewals, rebooking and upsell conversations; turning a one-campaign partner into a long-term relationship • Segmenting the partner book by engagement level so your effort goes where it drives the most return • Making sure new partners go live quickly in a way that drives real member engagement from day one • Building proof points that improve sales conversion and help us win more of the right partners
🎯 Requirements
• Has experience in account management, partner success or a similar relationship-driven commercial role. • Is data-literate and commercially curious. • Understands the hospitality or dining space (or is genuinely excited to). • Is obsessed with partner outcomes. • Thrives with ownership and autonomy. • Preferred: Has a background in F&B: A lot of our partner book lives in this world.
🏖️ Benefits
• 35 holidays (27 days annual leave + 8 days public leave) • 2x team-building offsites per year (1 in the UK, 1 abroad) • Private healthcare with Bupa • Up to 12 weeks enhanced parental leave after being with Yonder for 1 year • Learning & training allowance (£750/year) that you can use on books, courses, etc • Regular team breakfasts and lunch • Regular team events like Mini-golf, Escape Room, Cocktail making • Cycle-to-work scheme • Fresh pour-over coffee made by our very own CEO, Tim
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