Application Analyst – Maestro Care Beaker, Level 2

Job not on LinkedIn

🕒 June 29

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 49%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Duke Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1924

💼 Consulting

🏥 Healthcare

📚 Education

Consulting • Healthcare • Education

Duke Careers is a platform connected to Duke University's rich legacy, established in 1924. It aims to celebrate the centennial of Duke University while providing resources, stories, and interviews that reflect the university's history, current achievements, and future aspirations. A key focus of Duke Careers is to engage with alumni and the community, showcasing the transformative impact of education and leadership within the university.

📋 Description

• Develop, deploy, support, design, and test the Maestro Care (Epic) Electronic Health Record for the Beaker module • Plan, perform, manage, and support Beaker users in the Duke University Health System environment • Collaborate with Epic and other Maestro Care application staff on deployment tasks, clinical workflow interpretation, application build, testing, and support • Advise and assist with education, including cross-training team members, end-users, and DHTS Service Desk through face-to-face, phone, email, or training classes • Act as Maestro Care Beaker application expert for base functionality • Update test plans for testing new features with all releases • Analyze end-user workflows, data collection, report details, and technical issues associated with Epic software • Complete application deployment, management, and testing tasks within defined timelines • Manage documentation, resolution, and completion of deployment issues and tasks • Build, test, and debug Epic applications • Write and execute test plans, documenting and resolving defects within Quality Center • Develop and document system and user procedures • Develop report specifications and work with report writers on operational and regulatory reporting needs • Provide business and after-hours support for production issues, including analysis, prioritization, and implementation of requested changes • Make oral and written presentations to project teams, management, and other departments • Coordinate and operationalize simple to complex projects with direction • Identify procedural improvements and provide specifications for functions to be automated

🎯 Requirements

• Bachelor's degree in a related clinical or technical field or four years of equivalent technical experience • Epic proficiency in application support required within the timeline defined by Maestro Care policies • Level 2: three to five years of related experience required • Clinical Laboratory experience required • Customer service • Critical thinking • Statistical reporting • General data coding • Data analysis and trending • Effective oral and written communication • Application configuration • User technical support/training • Ability to translate business processes into technical solutions • Knowledge of project management to manage deliverables • Design specifications for information systems • Implementation and maintenance of information systems • Quality assurance • Adult learning and training methods • Current Epic Beaker certification or ability to complete certifications within the defined timeline

🏖️ Benefits

• Equal Opportunity Employer committed to nondiscrimination • Reasonable accommodation information and support available