Patient Account Analyst

Job not on LinkedIn

🕒 June 1

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 56%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Duke Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1924

💼 Consulting

🏥 Healthcare

📚 Education

Consulting • Healthcare • Education

Duke Careers is a platform connected to Duke University's rich legacy, established in 1924. It aims to celebrate the centennial of Duke University while providing resources, stories, and interviews that reflect the university's history, current achievements, and future aspirations. A key focus of Duke Careers is to engage with alumni and the community, showcasing the transformative impact of education and leadership within the university.

📋 Description

• Coordinate, prepare, and analyze complex accounts receivable and/or financial reports • Review and analyze trends and advise PRMO, DUHS, and PDC leadership on conclusions and recommendations • Serve as an expert resource for the covered area • Identify process improvements involving staff education/training, operational workflows, system enhancements, and external payer policy changes • Enter ServiceNow tickets for billing and collections system changes • Perform positive and negative testing of system changes and validate processes after production deployment • Collaborate with the DHTS Maestro Care team on operational needs, testing, and ticket resolution • Serve as an expert resource to leadership and help implement and manage change • Become a subject matter expert on system logic and functionality • Lead system upgrade testing, including parallel testing and feedback to leadership • Initiate and implement system logic changes based on payer bulletins and guidelines • Identify accounts receivable, payer, system, and user trends and improvement opportunities • Monitor clean claim rates and system-edit reporting • Escalate trends and recommend resolutions • Monitor payer rules and regulations related to claims logic and billing guidelines • Facilitate workgroup meetings, update project logs, and validate system testing • Prepare written reports and analyses for PRMO, DUHS, and PDC leadership • Maintain liaison with DUHS, PRMO, and PDC management and staff • Conduct detailed research in accounts receivable and financial systems • Provide technical guidance on accounts receivable and financial data • Coordinate and mentor staff regarding systems, analyses, reports, and policies/procedures • Organize and lead committee meetings related to accounts receivable and financial data improvements • Perform other related duties incidental to the work described

🎯 Requirements

• Bachelor's Degree in business, healthcare administration, accounting, finance or a related field is required • Minimum of four years of applicable experience • Previous experience successfully managing complex projects involving multiple stakeholders with a consistent track record of delivering on time or high-quality results preferred • Master's degree in a related field can substitute two years of experience on a 1:1 basis • Data analysis and reporting • Billing/Collections • Insurance Claims • Microsoft Office (Excel, Access, Word, PowerPoint) • Good verbal and written communication skills • Knowledge of Epic • IT-related training/testing knowledge

🏖️ Benefits

• Remote position, Monday–Friday • Equal employment opportunity • Reasonable accommodation provisions for essential physical job functions