Contract Specialist, Cloud Integrations

🔥 1 minute ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $58.5k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

11:11 SYSTEMS

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

11:11 Systems is a leading provider of cloud solutions, offering services that include managed public and private cloud, data protection, disaster recovery, and security. The company focuses on modernizing IT infrastructures for businesses, enhancing resilience against threats, and simplifying management through advanced technology. With over 40 years of experience, 11:11 Systems leverages its deep expertise to tailor solutions for diverse industries such as education, government, and healthcare, ensuring high levels of security and compliance for its clients.

📋 Description

• Prepare customer contracts, order documentation, and related paperwork for Cloud Integrations services and migrations while supporting the internal approval process • Manage and process a high volume of transactions; validate scope, pricing, terms, service details, and customer requirements • Maintain accurate contract, order, customer, and migration records in Salesforce, ticketing systems, knowledge bases, and operational tracking tools • Coordinate with Cloud Integrations engineers, Project Managers, Service Operations, Sales and Account Executives, Legal, Finance/Billing, Products, customers, and vendors • Identify, triage, document, and help resolve quoting, system, and process issues; escalate and track matters through resolution • Obtain approvals, send contract documentation for signature through DocuSign, and notify departments of executed contracts, amendments, terminations, NDAs, novations, and other changes • Partner with Sales to ensure opportunity values are populated throughout the sales cycle and generate reports for timely, accurate processing • Validate opportunity and revenue data, support reconciliation and cleanup, assist with invoice or credit requests, and verify, close, and set deployment dates on Salesforce opportunities • Track customer commitments, migration milestones, escalations, risks, and deliverables while providing timely status updates • Handle company data and information according to agreements, procedures, and policies • Review and follow company policies and guidelines, data privacy practices, annual compliance training certification, and policy acknowledgements • Perform additional duties as assigned

🎯 Requirements

• Bachelor's or University degree in business, operations, technology, or a related field of study, or equivalent years of related work experience required • 3+ years of experience in contract administration, sales operations, service operations, or a related customer- or transaction-support role • Demonstrated understanding of quote-to-order and contract-processing workflows, including complex multi-service or multi-client transactions (Required) • Experience with CRM, ticketing, or operational systems (Required); Salesforce and ServiceNow or similar platforms (Preferred) • Working knowledge of cloud infrastructure, managed services, customer migrations, or related technical service environments, plus proficiency with Microsoft Office products (Required) • Familiarity with BaaS, IaaS, DRaaS, virtualization, connectivity services, and DocuSign (Preferred) • ITIL Foundation or a similar service-management certification (Preferred) • Demonstrated customer-first mindset when working with internal and external partners • Ownership, accountability, and follow-through in managing transactions, issues, and commitments • Clear verbal and written communication, including the ability to explain process or technical information to non-technical audiences • Detail-oriented, organized, proactive, and able to manage competing priorities under strict deadlines • Must be legally eligible to work in the United States without visa sponsorship