Staff AI Marketing Systems Engineer

🕒 August 19

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $139k - $202k / year

⏰ Full Time

🔴 Lead

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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1Password

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🔒 Cybersecurity

☁️ SaaS

⚡ Productivity

💰 $620M Series C on 2022-01

Cybersecurity • SaaS • Productivity

1Password is a leading password management and cybersecurity company that offers solutions for both individual and business customers to securely store and manage passwords, secrets, and sensitive information. With features like extended access management (XAM), 1Password empowers users to manage access to every application and web account, ensuring security across all devices with alerts for possible breaches. Trusted by over 150,000 businesses, 1Password provides comprehensive security solutions that enhance productivity by enabling easy and secure sharing of credentials and managing permissions, while maintaining high visibility and control. Their services cater to enterprises and families, providing protection from bad actors in today's SaaS-centric hybrid work environment.

📋 Description

• Discover and define seller, product marketing, and campaign workflows through observation and direct conversations • Define agent runtime and application architecture covering context, state, tools, permissions, retrieval, evaluation, and human review • Design trusted knowledge flows for account, persona, product, competitive, and campaign information • Build routing and execution systems selecting appropriate tools, data sources, and specialist agents • Develop sales asset generation, campaign briefs, competitive responses, copy production, and active-deal field support capabilities • Integrate AI systems with Salesforce, Seismic, Gong, Notion, Snowflake, and Slack • Design permission-aware retrieval, source-level authorization, audit trails, provenance capture, prompt-injection defenses, retention and deletion controls, and safe autonomy • Evaluate and improve agent behavior using evaluation sets, seller feedback, usage data, and output-quality signals • Build evaluation frameworks, regression pipelines, release checks, and escalation paths • Own the roadmap and full lifecycle from prototype through production and retirement • Monitor performance, usage, quality, latency, and cost; prioritize improvements and resolve reliability issues with partner teams • Measure workflow outcomes including intelligence discovery time, asset production effort, provenance, unsupported claims, adoption, response time, cost per request, and accuracy

🎯 Requirements

• 6+ years of experience designing, building, and operating production AI workflows using LLM APIs, tool calling, retrieval, structured outputs, and agent workflows • Experience designing agent workflows with clear agent boundaries, context and state management, permission-aware tool use, evaluation, observability, failure handling, and human escalation • Experience building evaluation frameworks for agent output quality, prompt evaluations, output scoring, and regression testing • Experience shipping AI-enabled software used by real users • Ability to choose appropriate approaches among deterministic code, workflows, retrieval, single agents, multiple agents, and human review • Experience prototyping with users, gathering feedback, and turning successful solutions into documented, reliable production systems • Ability to translate workflow needs and feedback from PMMs, sellers, and campaign managers into technical requirements • Ability to explain architecture and technical tradeoffs to engineers and translate workflow constraints into decisions with business stakeholders • Familiarity with Claude, Codex, Cursor, Dust, LangChain, or LangGraph useful but not required • Preferred: knowledge of B2B SaaS marketing and sales workflows • Preferred: familiarity with Seismic, Salesforce, Gong, Notion, Snowflake, or Slack APIs • Preferred: experience with iPaaS tools and B2B SaaS or enterprise GTM environments • Must already be legally authorized to work in the United States or Canada; no work authorization, relocation assistance, or sponsorship/transferring of a visa provided

🏖️ Benefits

• Health benefits • Dental benefits • 401(k) / RRSP retirement program • Generous paid time off (PTO) • Equity grant / RSU program for most employees • Incentive programs, where applicable • Maternity and parental leave top-up programs • Retirement matching program • Free 1Password account • Paid volunteer days • Peer-to-peer recognition through Bonusly • Remote-first work environment • Travel for in-person engagement, including offsites, team meetings, and customer/industry events • Accommodation available during the recruitment process