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Business Intelligence Coordinator

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🔥 1 minute ago

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đź“‹ Description

• Work in partnership with the Director of Customer Success/Analytics to build, maintain, and improve reporting, dashboards, and data tools supporting client merchandising programs • Manage and maintain core data assets, including active field rep rosters, store master lists, and program location data, ensuring accuracy, completeness, and consistent structure across systems • Build and refresh field coverage and proximity analyses that inform staffing plans, travel classifications, and client program feasibility • Support capacity planning and labor estimating, including rep-hours modeling for new and existing retail programs • Manage recurring data refreshes and reporting cadences for active client programs, including execution, audit, and compliance reporting • Develop and maintain Airtable bases, interfaces, and automations that support field operations and program management workflows • Extract, clean, and transform data from Salesforce and other source systems to support analysis and reporting • Collaborate cross-functionally with program managers, account teams, Information Services (IS), and field leadership to identify data needs and resolve data quality issues • Establish and track KPIs that benchmark program performance and measure the impact of operational decisions • Structure large data sets, create clear visualizations, and translate findings into actionable recommendations for internal stakeholders and clients • Document data processes, definitions, and methodologies to build repeatable, scalable reporting practices

🎯 Requirements

• Bachelor's degree in a relevant program: business, analytics, economics, information systems, or similar • Minimum of 1-2 years' experience gathering, structuring, and analyzing data • Advanced proficiency in Excel, including formulas, pivot tables, and structured data models • Experience with relational databases or low-code platforms such as Airtable, or demonstrated ability to learn quickly • Analytically minded with excellent problem-solving skills • Knowledge of data query, cleaning, and transformation practices • Ability to interpret, visualize, and deliver clear and concise findings to key stakeholders • Strong attention to detail, particularly with location, personnel, and program data • Strong written and verbal communication skills • Self-starter with a commitment to continuous learning and improvement • Ability to manage multiple concurrent programs and adapt to a client-driven work environment

🏖️ Benefits

• Remote work opportunity • Competitive annual salary with weekly pay • On-demand pay options through DailyPay • Comprehensive health, dental, and vision benefits • 401k program with company matching • Paid time off and holidays • Mobile phone reimbursement • Scholarship opportunities for employees and families • Employee Assistance Program • Leadership Development Program

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