Partner Success Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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360 Blue

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2007

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

360 Blue is a luxury vacation rental management company that specializes in providing a curated collection of high-end vacation homes along Florida's Gulf Coast. They offer unique accommodations in popular destinations such as 30A, Destin, and Panama City Beach, and prioritize personalized service for both homeowners and guests. With options ranging from private beach homes to condos, 360 Blue ensures a tailored travel experience that embraces the beautiful coastal surroundings and diverse activities available.

📋 Description

• Serve as the primary point of contact for customers • Ensure customers achieve maximum value from the Key Data platform • Manage 150–250 client partners and ensure successful dashboard adoption and usage • Collaborate with the Partner Success team to meet client goals and deadlines • Create data-driven narratives to increase client engagement and dashboard usage • Maintain regular communication and foster strong client partnerships • Understand evolving client needs and proactively address challenges • Stay informed on industry trends to enhance service and product offerings • Advocate for client needs and work with the Product team to implement solutions • Develop and optimize client retention strategies and processes • Deliver weekly updates on client satisfaction, retention, and team goals • Work cross-functionally to support high-quality project execution and client retention • Promote Key Data’s vision and products within the vacation rental community

🎯 Requirements

• Remote position in MST/PST US time zones • 2+ years of experience in vacation rental or hotel/resort revenue management • Data-driven mindset with a focus on client business growth • Proactive approach to ensuring client happiness • Attention to detail and creative problem-solving skills • Excellent interpersonal and communication skills • Comfortable with change and excited about contributing to a growing startup • Proficient in Google Suite and CRM programs, including ChurnZero, HubSpot, Slack, Confluence, and Jira • Prior experience using the KeyData platform is strongly preferred

🏖️ Benefits

• Company-paid individual health and dental insurance • Long-term disability insurance under the company’s standard group plan • $50,000 life insurance policy • $200 towards an annual gym membership • $50/month Internet reimbursement • Up to $1,000/year professional development reimbursement • Company-paid holidays • Eligibility for 401(k) pension plan with 3.5% employer match • No vesting period for employer match • $75/month mobile phone and voice/data plan reimbursement • Flexible PTO policy