Partnerships Customer Success Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Strive Compounding Pharmacy

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2018

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

Strive Compounding Pharmacy is a personalized compounding pharmacy and healthcare company that specializes in custom-formulated medications, supplements, and wellness treatments tailored to individual patient needs. They partner with healthcare providers and offer a range of services including hormone therapy, weight management, mental health, sexual health, anti-aging, hair growth, autoimmune and specialty therapies, plus OTC products, supplements, and wholesale programs. Strive emphasizes regulatory compliance, third-party testing, sterile compounding practices, provider collaboration, and a patient-focused approach to deliver outcome-oriented, customized medicine.

📋 Description

• Own the end-to-end lifecycle, from onboarding through renewal and expansion, for top-tier partner accounts • Build and execute multi-year strategic partner plans aligned with partner business objectives • Serve as a trusted advisor to partner executives and senior stakeholders • Lead cross-functional resolution of complex or escalated partner issues and risks • Drive expansion and upsell opportunities in partnership • Proactively identify partner health risks and expansion signals

🎯 Requirements

• 3+ years in partnership management, account management, or business development (3+ in SaaS preferred) • Proven track record managing a large ARR portfolio with partners or enterprise accounts • Demonstrated renewal, expansion, and partner relationship management results • Experience mentoring or leading others • Executive communication and presence • Strategic account planning • Negotiation • Cross-functional leadership • Coaching/mentorship • Risk mitigation at scale • Partner business acumen

🏖️ Benefits

• Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date • Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider • Paid time off • Sick time • FSA and HSA options • Parental leave • 401(k) with employer matching • Life insurance • Vision and dental insurance • Veterinary insurance • Food Truck Fridays • Casual Fridays • Holiday potlucks and seasonal gatherings • Support for personal and professional growth