Senior Data Engineer – Managed Services

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3Cloud

WebsiteLinkedInAll Job Openings

501 - 1000 employees

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

SaaS • Artificial Intelligence • Enterprise

3Cloud is a leading Azure partner and Microsoft innovator, specializing in generative AI services for enterprise organizations. The company offers expertise in data analytics, AI, DevOps, cloud app development, and cloud infrastructure management, focusing entirely on Microsoft Azure to help businesses transform and optimize their performance. 3Cloud positions itself as a trusted copilot in the AI journey, aiming to enhance business performance through innovative solutions and strategic alignment of AI projects with business objectives. They cater to a range of industries including healthcare, financial services, manufacturing, and retail, providing managed services and ongoing support to enable and scale positive impacts of AI.

📋 Description

• Support of client’s Azure Data platform and Power BI Environment, including response to any escalations while helping to analyze and resolve incidents for customers environment • Consult, develop and advise on solutions in Microsoft Azure with tools such as SSIS, SSRS, SSAS, Synapse, Data Factory, Databricks, Data Lake, Data Warehouse • Consult, develop, and advise on Power BI, including report development and modeling • Consistently learn, apply, and refine skills around data engineering and data analytics • Design and deploy data pipelines, models, and data driven solutions for clients in various industries • Understand and work with customer on licensing involving Microsoft data solutions, and understand the limits/advantages of each licensing platform • Preparing Data Analytic solutions for customers including importing data from multiple sources, performant star schema data models to be ingested via Power BI, and report and dashboard development. • Communicate ticket status information to all associated parties and escalate cases as appropriate • Interact with clients to identify issues, troubleshoot expediently, and follow up on issues via e-mail, ticketing system, and phone calls. Communicate technical issues and solutions with clients in business terms • Configure, administer, tune and develop client’s data environment based on contracted services • Create and maintain updated documentation for each client’s environment • Promote best practices for clients and internally to enhance and improve organizational processes • Participate in recurring discussions with clients to review current issues and to propose possible solutions • Collaborate with team members and client stakeholders to ensure our solutions align to our client’s needs

🎯 Requirements

• Bachelor’s degree in Computer Science, Mathematics, or related field, or equivalent certification • Experience working in a support role and understanding standard support processes (i.e. ITIL) • 5+ years working with data and business intelligence solutions on the Microsoft tool stack for Business Intelligence (SSIS, SSRS , SSAS, ADF, SQL DW, Synapse, Databricks, Power BI, Power Automate, etc.) • Strong verbal and written communication skills • A passion for problem solving and learning new technologies • Client relationship skills and experience managing vendors • Ability to work in a fast paced, rapidly changing environment • Strong desire for personal development and learning, including commitment to continuously upgrading your technical skills as the data landscape change • Work remote, but not alone – with a team filled top to bottom with data analytics professionals

🏖️ Benefits

• Flexible work location with a virtual first approach to work! • 401(K) with match up to 50% of your 6% contributions of eligible pay • Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days • Two medical plan options to allow you the choice to elect what works best for you! • Option for vision and dental coverage • 100% employer paid coverage for life and disability insurance • Paid leave for birth parents and non-birth parents • Option for Healthcare FSA, HSA, and Dependent Care FSA • $67.00 monthly tech and home office allowance • Utilization and/or discretionary bonus eligibility based on role • Employee Assistance Program to help with everyday challenges