Account Success Coordinator

Job not on LinkedIn

🔥 8 minutes ago

🏈 Ohio – Remote

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💵 $54.4k - $111.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Fifth Third Bank

Fifth Third Bank

10,000+ employees

Founded 1858

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Fifth Third Bank is a diversified financial services company offering a wide range of banking and financial products and services. It provides personal banking solutions such as checking and savings accounts, credit and debit cards, and identity theft protection. Borrowers can access various loans and mortgage options, while investors benefit from investment products like ETFs, mutual funds, and stocks. The bank also provides a robust set of services for businesses and commercial clients, including cash management, treasury management, and specialized lending solutions. Additionally, Fifth Third offers wealth management services with private banking, trust, and estate services. Customers can benefit from Fifth Third's online and mobile banking platforms, enabling them to bank anywhere at any time. Fifth Third Bank is focused on delivering seamless banking experiences with a strong emphasis on customer convenience and security.

📋 Description

• Oversee all aspects of assigned installer accounts to meet deliverables • Conduct quality reviews of installed PV systems • Facilitate corrective action with active partners and third-party service providers • Conduct funding reviews at project milestones • Coordinate and track funding disbursements and reserves • Collaborate with installation partners to set and meet defined goals and deliverables • Support Dividend’s installation partners, Complaint Management, and Servicing teams • Develop and produce weekly department-level reporting • Mitigate account-level risk, minimize exposure, investigate problems, track progress, and produce reports • Exchange ideas and opinions, elevate concerns, and follow bank policies and procedures • Identify, assess, manage, monitor, and report risks within the Bank’s risk appetite

🎯 Requirements

• PV System project management experience • Bachelor’s degree, preferably in Management, Business, Communication, or a related field, or equivalent work experience • Sufficient technical background knowledge and experience to evaluate and provide analysis and direction to complex issues • Excellent verbal and written communication skills • Ability to clearly articulate ideas • Excellent interpersonal skills • Proficiency with Salesforce and Microsoft Office • Excel and Word required

🏖️ Benefits

• Career development • Competitive benefits package • Flexible work schedule • Generous time away policy • Comprehensive benefits supporting physical, financial, emotional and social well-being • Incentive compensation plan based on company, line of business and/or individual performance

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