Wholesale Relationship Advisor II

🔥 0 minutes ago

🏈 Ohio – Remote

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💵 $71.1k - $145.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of Fifth Third Bank

Fifth Third Bank

10,000+ employees

Founded 1858

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Fifth Third Bank is a diversified financial services company offering a wide range of banking and financial products and services. It provides personal banking solutions such as checking and savings accounts, credit and debit cards, and identity theft protection. Borrowers can access various loans and mortgage options, while investors benefit from investment products like ETFs, mutual funds, and stocks. The bank also provides a robust set of services for businesses and commercial clients, including cash management, treasury management, and specialized lending solutions. Additionally, Fifth Third offers wealth management services with private banking, trust, and estate services. Customers can benefit from Fifth Third's online and mobile banking platforms, enabling them to bank anywhere at any time. Fifth Third Bank is focused on delivering seamless banking experiences with a strong emphasis on customer convenience and security.

📋 Description

• Oversee and own day-to-day client relationship management for assigned commercial clients • Drive client retention, satisfaction/loyalty, cross-sell opportunities, and revenue growth • Maintain and develop credit commitments in accordance with Fifth Third Bank Commercial Loan Policy • Provide excellent customer service and ensure appropriate fee realization • Maintain client document files and account operations according to compliance and regulatory guidelines • Manage product enhancement initiatives, cross-sell penetration, and introduction of new services • Extend and monitor existing and proposed credit commitments • Provide industry-specific customer service support and assist in cross-sell efforts as a trusted advisor • Ensure appropriate booking and reporting of collateralized deposits • Identify, assess, manage, monitor, and report risks within the Bank's risk appetite • Serve as key daily contact for assigned clients and resolve or escalate issues as appropriate • Respond to client information requests, questions, and service issues • Coordinate with outside vendors and internal business partners to resolve client issues • Oversee client conversion and de-conversion processes, meeting tight deadlines and resolving project obstacles • Implement new client services in coordination with internal and external parties • Represent the Bank in civic, government, community, charitable, banking, and professional groups • Review and approve fee invoices and monitor accurate billing and payment • Meet with clients as needed • Use CRM to maintain records of client communications • Participate in special projects • Provide guidance to more junior members

🎯 Requirements

• Minimum of 3 years of experience in the financial services industry • 4 year college degree required and/or equivalent work experience • Strong organizational and multitasking abilities • Experience in an environment stressing individual accountability and team-based performance • Strong communication and negotiation skills with internal and external clients • Ability to use Microsoft Office software, including Word, Excel, and PowerPoint • Excellent interpersonal, written and verbal communication, negotiation, and analytical skills • Ability to handle and prioritize multiple tasks • Commercial credit underwriting experience required

🏖️ Benefits

• Comprehensive benefits programs supporting physical, financial, emotional and social well-being • Incentive compensation plan based on company, line of business and/or individual performance

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