Supplier Operations Manager

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Logo of 7-Eleven

7-Eleven

10,000+ employees

Founded 1927

🛒 Retail

👥 B2C

🛍️ eCommerce

💰 $3M Funding Round - 7-Eleven on 2023-07

Retail • B2C • eCommerce

7-Eleven is a global convenience store chain operating thousands of small-format retail locations that sell ready-to-eat food, snacks, beverages (including Slurpee and Big Gulp), grocery items, and fuel. The company offers loyalty and mobile services (7REWARDS, 7-Eleven Wallet, 7NOW delivery, mobile checkout, fuel savings) and operates via corporate and franchise models, serving consumers through in-store purchases, delivery, and digital promotions.

📋 Description

• Serve as the primary operational liaison for assigned portfolio of supplier facilities • Conduct monthly or quarterly on-site visits to evaluate production processes • Provide operational consulting and technical guidance across production flow optimization • Partner with suppliers to support successful new product launches • Drive continuous quality improvement initiatives by identifying root causes of defects • Develop, operationalize, and monitor key performance indicators (KPIs) • Monitor supplier performance through comprehensive scorecards and reporting systems • Collaborate cross-functionally with operations, quality assurance and supply chain teams • Lead continuous improvement efforts across the supplier network • Analyze operational data and production metrics • Facilitate problem-solving sessions with supplier leadership teams • Develop and deliver training programs to build supplier capabilities

🎯 Requirements

• Bachelor's degree in Engineering, Supply Chain, Operations Management, Industrial Engineering or related field required • 5+ years of experience in manufacturing operations, supply chain management or operations consulting roles • 2+ years of experience working directly with production environments, supplier networks or vendor management in a distributed network • 2+ years management experience • Lean Six Sigma certification (Green Belt or Black Belt) or continuous improvement certification strongly preferred • Strong understanding of manufacturing operations, production systems and supply chain management principles • Proficiency in industrial engineering concepts including workflow optimization, capacity analysis and labor modeling • Advanced analytical skills • Experience with Lean manufacturing principles

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities • Paid time off

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