Supplier Operations Manager

🕒 3 days ago

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Logo of 7-Eleven

7-Eleven

10,000+ employees

Founded 1927

🍽️ Food & Beverage

📦 Logistics

✈️ Travel

💰 $3M Funding Round - 7-Eleven on 2023-07

Food & Beverage • Logistics • Travel

7-Eleven is a global convenience store chain operating thousands of small-format retail locations that sell ready-to-eat food, snacks, beverages (including Slurpee and Big Gulp), grocery items, and fuel. The company offers loyalty and mobile services (7REWARDS, 7-Eleven Wallet, 7NOW delivery, mobile checkout, fuel savings) and operates via corporate and franchise models, serving consumers through in-store purchases, delivery, and digital promotions.

📋 Description

• Serve as the primary operational liaison for a portfolio of approximately 5–10 supplier facilities • Build strategic supplier partnerships driving accountability, performance improvement, and operational excellence • Conduct monthly or quarterly on-site visits to evaluate production processes and improve facility performance • Provide operational consulting and technical guidance on production flow, line efficiency, capacity planning, and labor models • Support new product launches by ensuring production readiness, execution capability, scalability, and quality compliance • Drive quality improvement through root-cause identification, corrective actions, and preventive measures • Develop, operationalize, and monitor KPIs including yield, waste, service levels, labor efficiency, and OEE • Monitor supplier performance using scorecards and reporting systems • Collaborate with operations, field merchandising, quality assurance, and supply chain teams • Lead network-wide continuous improvement using Lean and Six Sigma methodologies • Analyze operational data and production metrics to create actionable improvement plans • Facilitate problem-solving sessions with supplier leadership • Develop and deliver training programs in operational excellence, quality management, and performance measurement

🎯 Requirements

• Bachelor's degree in Engineering, Supply Chain, Operations Management, Industrial Engineering, or related field required • 5+ years of experience in manufacturing operations, supply chain management, or operations consulting • 2+ years of experience working directly with production environments, supplier networks, or vendor management in a distributed network • 2+ years of management experience • Lean Six Sigma Green Belt, Black Belt, or continuous improvement certification strongly preferred • Strong understanding of manufacturing operations, production systems, and supply chain management principles • Proficiency in industrial engineering concepts including workflow optimization, time studies, capacity analysis, and labor modeling • Advanced analytical skills for interpreting operational data and developing improvement strategies • Problem-solving and root cause analysis using 5 Whys, fishbone diagrams, and Pareto analysis • Experience with Lean manufacturing principles including value stream mapping, 5S, kaizen events, and waste elimination • Ability to influence and partner with external stakeholders • Excellent communication and presentation skills • Ability to manage multiple facilities and competing priorities • Proficiency in Microsoft Office Suite, including advanced Excel, pivot tables, and dashboard creation • Experience with production planning systems, quality management systems, and performance management tools • Strong project management capabilities • Willingness to travel up to 50% for on-site facility visits

🏖️ Benefits

• U.S. benefits information is provided via the linked 7-Eleven benefits description • Canada benefits information is provided via the linked 7-Eleven benefits description • Remote work arrangement • Opportunity to make a meaningful impact in stores and communities

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