Change Manager, Enterprise Change Management

🔥 0 minutes ago

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Logo of CSAA Insurance Group, a AAA Insurer

CSAA Insurance Group, a AAA Insurer

1001 - 5000 employees

💸 Finance

👥 B2C

Insurance • Finance • B2C

CSAA Insurance Group is a leading insurance provider affiliated with AAA, offering a variety of insurance products including auto, home, and other coverage options tailored to meet the needs of its members across several states. The company prioritizes excellent customer service and convenience, providing online policies management, claims assistance, and resources for members to maximize their benefits. CSAA Insurance Group is committed to improving the insurance experience through user-friendly services and a strong emphasis on customer satisfaction.

📋 Description

• Lead and support organizational change efforts for moderate to high complexity initiatives • Develop change strategies and plans aligned to business goals and stakeholder needs • Conduct impact assessments, team member analyses, and readiness assessments • Identify adoption risks, resistance patterns, readiness gaps, and change-related dependencies • Define, monitor, track, analyze, and report on adoption, utilization, engagement, readiness, and benefit realization

🎯 Requirements

• Minimum 8 years relevant experience • Prosci certification or equivalent change management training preferred • BA/BS degree or equivalent combination of education and experience • Deep knowledge & proven application of change management processes and tools • Excellent analytical ability to conduct, interpret, and make or influence decisions based on change management data • Excellent facilitation skills and knowledge of effective group dynamics concepts and processes • Strong working knowledge of project management and other lifecycle methodologies

🏖️ Benefits

• total compensation package • annual bonus eligibility for most roles • 401(k) with a company match • Flexible Workplace

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