Bilingual Auto Claims Adjuster

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🔥 0 minutes ago

🏈 Alabama, Arizona, +21 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🗿 South Dakota – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $25 - $33 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Claims Specialist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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AAA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Handle non-injury auto claims • Verify and explain coverages • Conduct liability investigations and advise customers of liability decisions • Set expectations about the claims process • Obtain police reports and witness statements • Communicate with adjusters from other insurance companies • Keep members informed of claim status • Investigate, evaluate, negotiate and settle auto and property damage claims • Manage a diary system and claim inventory • Open claims and obtain loss details from insureds, claimants and other involved parties • Explain policy coverage and appropriate follow-up actions • Document claim files and send correspondence • Communicate with customers and repair facilities • Ensure compliance with state regulations, policy provisions and operating procedures • Arrange, handle and pay repairs, rentals, towing, total losses and storage • Apply estimating standards for minor to moderately complex claims • Complete 14-week virtual classroom and hands-on training

🎯 Requirements

• High School Diploma/GED or 2 years of experience in a customer facing virtual environment leveraging internet, phone and chat features • Capability to train and perform the job in a remote setting and meet work-from-home requirements • May require Adjusters license as required by state • Bilingual in English and Spanish • 2+ years of customer service experience in a fast-paced setting • Property and Casualty industry experience preferred • Flexibility to work any shift during 24/7 operating hours, including evenings, weekends and holidays • Outstanding interpersonal and strong computer navigation abilities • Ability to handle several tasks simultaneously • Ability to travel as needed for divisional/team meetings and other in-person meetings • Must have authorization to work indefinitely in the United States • CSAA does not provide visa sponsorship

🏖️ Benefits

• Paid 14-week virtual training • Annual bonus eligibility / annual discretionary bonus of up to 5% of eligible pay • 401(k) with a company match • Career growth, leadership and mentoring support • Remote-first flexible workplace • Reasonable accommodations for qualified applicants and employees with disabilities

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