Analyst, Claims – Last Mile

Job not on LinkedIn

🔥 3 hours ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

📋 Claims Specialist

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RXO, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2022

📦 Logistics

🚗 Transport

☁️ SaaS

Logistics • Transport • SaaS

<RXO, Inc. > RXO, Inc. is a technology-driven freight and logistics company that connects shippers and carriers across multiple modes (truckload, LTL, intermodal, drayage, ocean, air, last-mile) through its digital platforms RXO Connect™ and RXO Drive™. The company combines machine learning and AI with extensive carrier networks to provide capacity solutions, managed transportation, freight forwarding, and carrier services (fuel cards, factoring, marketplace), prioritizing visibility, efficiency, and flexible capacity for B2B customers. RXO operates a large marketplace and network of independent carriers, offering both software-enabled logistics (SaaS-like platform features) and traditional transportation services.

📋 Description

• Manage incidents and claims on behalf of all business entities, working with customers, operations, carriers, and insurance companies • Complete investigations and resolve claims • Assess and identify potential risks that may impact RXO’s reputation, safety, security, and financial performance • Investigate and analyze incidents and claims for loss, damage, and delay to determine company liability while protecting company and customer interests • Understand and interpret contractual terms and conditions • Advise operations management, carriers, and customers regarding disposition of incidents and claims • Compose professional claims correspondence and, as necessary, liaise with legal to prepare legal notices • Manage incident and claims inventory to meet individual, team, and company goals; process claims according to company policies and procedures • Investigate, review, and document significant events; escalate to appropriate leadership, insurance companies, and compliance • Identify and document potential financial impact to RXO • Hold loss prevention meetings to provide operations guidance on future risk avoidance measures • Provide damage prevention recommendations to operations and customers

🎯 Requirements

• Bachelor’s degree or equivalent related work or military experience • 1 year of experience as a cargo claims examiner, analyst, or in a similar capacity working with liability and risk • Exceptional customer service skills • Ability to communicate with executive management regarding the decision-making process of incidents and claims • Excellent written, verbal, and telephone communication skills • Proficient in Microsoft programs, specifically Word and Excel • Knowledge of Common Law Liability, Code of Federal Regulations, Rules and Tariffs, Transportation Contracts and Agreements, and the National Motor Freight Classification system • Knowledge of risk reduction and claims process • Knowledge of multimodal modes of transportation

🏖️ Benefits

• Comprehensive medical, dental, and vision plans • 401(k) retirement plan with up to 5% company match • Pre-tax accounts to help streamline eligible expenses • Company-paid disability and life insurance • Employee Assistance Program (EAP) • Career and Leadership Development Programs • Paid time off, company holidays, and volunteer days

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