Casualty Evaluator

Job not on LinkedIn

🔥 2 minutes ago

🏈 Alabama, Arizona, +38 more states – Remote

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💵 $62.5k - $83.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of AAA

AAA

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Handle first- and third-party casualty claims involving injury, including represented and unrepresented claimants • Own claims when injury exposure is identified • Handle claims in multiple states, including licensed and statutory states • Handle low-complexity homeowner liability property damage claims • Support Small Claims matters through conclusion • Support catastrophe-related claims and simple homeowner losses • Manage, investigate, negotiate, settle, and resolve injury claims valued below $50,000 • Manage claim assignments through designated queues in the claim system • Conduct self-managed triage • Make coverage determinations and advise customers on coverage issues • Interview witnesses and obtain and analyze evidence, including medical records • Determine whether an independent medical examination is warranted • Represent insureds or the company at settlement conferences when necessary • Appear at arbitrations and trials when necessary • Provide deposition testimony when necessary • Evaluate subrogation potential and initiate subrogation notices • Make settlement decisions within authority and develop negotiating strategies • Present cases to committee when seeking authority above settlement limits, then independently negotiate and settle claims • Communicate with customers and parties in writing, by telephone, and electronically in a virtual environment

🎯 Requirements

• High school diploma or a combination of education and 2+ directly relevant work experience • 2 years of related professional experience • 2 years of claims experience • Strong analytical, problem-solving and organizational skills • Ability to work independently • Strong decision-making ability • Strong customer service orientation • Basic math and computer skills • Ability to type 30 wpm • Proficient oral and written communication skills and good command of the English language • Ability to function in a team environment • Ability to successfully complete training courses pertinent to job duties • Developing understanding of statutory and regulatory requirements • Ability to travel on rare occasions • Ability to work extended hours and/or weekends • 1+ years casualty experience preferred • No visa sponsorship; must have authorization to work indefinitely in the US • OK license required

🏖️ Benefits

• Annual bonus eligibility for most roles • Annual discretionary bonus opportunity of up to 7% of eligible pay through the Annual Incentive Plan (AIP) • 401(k) with a company match • Career growth, leadership and mentorship support • Development opportunities • Remote-first Flexible Workplace • Option to work in an office setting • Flexible work from various locations including CSAA offices • Inclusive and welcoming workplace • Reasonable accommodations for qualified applicants and employees with disabilities or other limitations

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