Claims Casualty Adjuster

Job not on LinkedIn

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⚓ Rhode Island – Remote

⚓ Rhode Island – Remote

💵 $33 - $44 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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AAA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Handle low to moderate-complexity claims involving material damage, property, and/or liability lines of insurance • Communicate and interact with insureds, claimants, and other individuals • Explain benefits, coverages, fault, and the claims process verbally or in writing • Recognize and address common coverage issues • Conduct phone and/or field investigations to determine liability and damages • Attend and participate in legal proceedings as needed • Identify and obtain statements from insureds, claimants, and witnesses • Evaluate and determine claim values using property, bodily injury, and liability data • Negotiate within settlement authority to resolve first- and third-party claims • Handle administrative functions and update database production reports • Document and update claim files using company systems including CACS, HUON, HOC, and Guidewire • Verify and interpret coverage and resolve coverage issues by gathering necessary information • Coordinate with internal and external departments • Independently resolve claim exposures within level of authority • Respond quickly to customer needs and problems • Work in compliance with regulatory and statutory requirements and company technical and customer service Best Practices

🎯 Requirements

• Bachelor's degree or equivalent combination of education and experience • 4-6 years prior claims handling experience (preferred) • 4-6 years property or casualty claims administration experience (required) • Working knowledge of claims best practices and procedures • Moderate understanding of building and vehicle repair practices • General knowledge of insurance, fault assessment, negligence and subrogation principles • Working knowledge of Microsoft Office suite, general computer software and claims software • Advanced organization and planning recognition skills • Advanced oral and written communication skills • Advanced interpersonal skills • Valid driver's license, acceptable Department of Motor Vehicles record and minimum liability insurance, issued by state (required) • Associate in Claims - Insurance Institute of America (preferred) • An insurance/claims adjuster license may be required for claims administration in specific states (preferred) • Occasional travel to off-site business meetings or conferences (5%)

🏖️ Benefits

• Health coverage for medical, dental, vision • 401(K) saving plans with company match • Pension • Tuition assistance • Floating holidays and PTO for community volunteer programs • Paid parental leave • Wellness programs • Employee discounts (membership, insurance, travel, entertainment, services and more!) • Incentive program based upon the achievement of organization, team and personal performance