Claims Complex Property Adjuster

Job not on LinkedIn

🔥 0 minutes ago

🏰 Missouri, Texas – Remote

🏰 Missouri – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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AAA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Handle high-complexity claims reported on Homeowner policies written by the Interinsurance Exchange • Interpret First Notice of Loss reports, investigate losses, evaluate coverage and damages, develop negotiation strategies, and resolve claims • Identify and obtain statements from insureds, claimants, and witnesses • Conduct phone investigations to determine coverage and damages and differentiate allegations from facts • Determine policy obligations by assessing liability and damage components • Maintain proper activities and service levels • Communicate with members, insureds, claimants, vendors, and internal and external departments • Explain policy coverages, benefits, and the claims process verbally and/or in writing • Recognize and address complex coverage and subrogation issues • Evaluate, assess, and negotiate first-party claims within settlement authority across multiple markets • Assess personal property, property damage, coverage, loss of use, arbitration responses, and damage evaluations using claims technology and tools • Address issues that may be questioned in an audit • Mentor and assist with training less experienced personnel and provide coaching in files • Attend and participate in legal proceedings • Direct and interact with in-house and outside counsel on litigated files • Provide sworn expert testimony in courtroom or deposition settings • Prepare comprehensive formal reports on high-profile claims for senior management • Respond quickly to customer needs and problems • Occasionally travel to off-site business meetings or conferences (5%)

🎯 Requirements

• Bachelor's degree or equivalent combination of education and experience (preferred) • 7-9 years prior claims handling experience (required) • 7-9 years property claims administration experience (preferred) • Working knowledge of claims administration best practices and procedures • Advanced knowledge of insurance, coverage investigation, scope and damage assessment, negligence and subrogation principles (required) • Advanced knowledge of Microsoft Office suite, general computer software and claims software • Comprehensive understanding of building and vehicle repair procedures and third-party liability issues • Advanced leadership skills among peers (required) • Advanced organization and planning recognition skills (required) • Advanced oral and written communication skills (required) • Advanced interpersonal skills (required) • Valid driver's license, acceptable Department of Motor Vehicles record, and minimum liability insurance issued by the state (required) • Insurance/claims adjuster license may be required in specific states

🏖️ Benefits

• Health coverage for medical, dental, vision • 401(K) saving plans with company match • Pension • Tuition assistance • Floating holidays and PTO for community volunteer programs • Paid parental leave • Wellness programs • Employee discounts (membership, insurance, travel, entertainment, services and more!)