Commercial Auto Claims Adjuster

Job not on LinkedIn

🔥 0 minutes ago

🏈 Alabama, Arizona, +41 more states – Remote

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💵 $25 - $33 / hour

⏰ Full Time

🟢 Junior

📋 Claims Specialist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of AAA

AAA

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Handle routine non-complex to moderately complex non-injury Commercial and Specialty claims • Open, investigate, evaluate, negotiate, and settle auto claims • Adjust higher-complexity liability, property damage, and total loss claims at a proficient level • Verify coverage on policies with standard commercial symbols and/or specialty exposures • Service physical damage exposures in collaboration with casualty adjusters • Contact insureds, claimants, and other involved parties to confirm loss details and coverage • Explain claims processes, next steps, outcomes, benefits, coverages, and liability decisions • Investigate coverage and liability and maintain an inventory of pending claims • Negotiate damage estimates and supplements; validate reparability and monitor repairs • Arrange towing, storage, and rental vehicles • Address subrogation and total loss responsibilities • Ensure insurance program and Claim Service Level agreements are followed • Maintain required documentation and correspondence for state regulations and policy provisions • Support other claims areas as needed • Participate in employee resource groups, volunteering, onboarding, relationship-building, and team success • Attend divisional/team meetings and other in-person meetings as needed • Work any shift seven days a week between 7:00 AM and 7:00 PM Pacific Time, subject to business needs • Complete virtual, on-camera paid training beginning November 30, 2026, Monday-Friday, 8:00 AM-5:00 PM Pacific Time

🎯 Requirements

• High School Diploma/GED or a minimum of one year of customer service experience in a virtual environment leveraging internet, phone, and chat features • Must hold an Adjuster license for all applicable states or obtain license(s) within 90 days of completing the provided licensing training • Basic math and moderate computer skills with technical aptitude to utilize a variety of software applications • Must meet work from home requirements including internet speeds and designated workspace • Ability to type 30 wpm • Two or more years of customer service experience preferred • Prior insurance claims experience preferred • Bachelor’s degree preferred • Bilingual a plus • Auto physical damage training and/or I-CAR or SCLA enrollment preferred • Strong customer service, analytical, problem-solving, organizational, oral and written communication, and negotiation skills • Ability to prioritize and multitask effectively • Flexibility to work between 7:00 AM and 7:00 PM PDT, including weekends and/or holidays • Ability to travel as needed for divisional/team meetings and other in-person meetings • Applicants must have authorization to work indefinitely in the US; Mobilitas does not provide visa sponsorship

🏖️ Benefits

• Annual bonus eligibility / Annual Incentive Plan (AIP) of up to 5% of eligible pay • 401(k) with a company match • Paid training program • Career growth, leadership and mentoring support • Flexible remote-first workplace / Home-Flex roles • Employee resource groups and volunteering opportunities • Reasonable accommodations for qualified applicants and employees with disabilities

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