Marine Claims Adjuster

🔥 13 hours ago

🌽 Illinois, Massachusetts – Remote

🌽 Illinois – Remote 🍂 Massachusetts – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Claims Specialist

👻 Ghost score 10%

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The Hanover Insurance Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1852

🛡️ Insurance

🤝 B2B

👥 B2C

💰 $500M Post-IPO Debt - The Hanover Insurance Group on 2025-08

Insurance • B2B • B2C

The Hanover Insurance Group is an American property and casualty insurance company based in Worcester, Massachusetts. It provides both personal lines (home, auto, umbrella, renters, watercraft, collector cars, motorcycles, valuable items, and bundled policies) and commercial lines (business owner’s policies, general and professional liability, workers’ compensation, cyber, management liability, marine, property, surety, umbrella and industry-specific coverages). Hanover distributes through local agents and broker channels, offers claims services, risk solutions, education and prevention resources, and emphasizes corporate responsibility and customer support for individuals and businesses across a wide set of industries.

📋 Description

• Handle minimal to moderately complex marine inside property and liability claims • Primarily handle claims with exposures up to $25,000 • Handle marine and inland marine claims across Residential Builders Risk, Ocean Marine, Boat Dealers & Owned Boats, Fine Art & Valuables, Musical Instruments & Dealers, Motor Truck Cargo & Transportation, Warehouse Legal Liability, Contractors Equipment & Equipment Dealers, and Railroad Rolling Stock • Analyze, investigate, evaluate, negotiate and resolve claims • Conduct thorough investigations, including telephone contacts with involved parties • Work within specific limits and authority on assignments of moderate technical complexity • Use discretion and independent judgment in claim handling • Identify potentially suspicious claims • Apply technical knowledge of products and the insurance industry • Interpret commercial coverages • Handle claims involving minimal to moderate complexity, severity and exposures

🎯 Requirements

• Associate degree required; bachelor's degree preferred or combination of education and experience • Typically 2-3 years of relevant experience in claim handling • Must have or secure and maintain appropriate state adjuster license(s) and continuing education credits • Able to read and interpret business contracts • Demonstrates or is working toward core commercial loss scoping and estimating skills • Demonstrates a base understanding of the Marine and Inland Marine classes of business, including the nationwide definition of Inland Marine • Strong organizational and time management skills • Ability to negotiate skillfully in difficult situations with both internal and external groups • Strong written and verbal communication skills • Understanding of applicable statutes, regulations and case law • Critical thinking and timely problem-solving ability • Ability to adapt to changing situations, requirements or priorities • Computer experience (MS Office, Excel, Word, etc.) • Proficient using claims systems (i.e. CMX, PMS, etc.) • May be required to have and maintain sufficient home-based internet connection

🏖️ Benefits

• Remote work arrangement • Full-time exempt position • Ongoing professional development in the marine or business marketplace