Marine Claims Adjuster

🔥 13 hours ago

🌽 Illinois, Massachusetts – Remote

🌽 Illinois – Remote 🍂 Massachusetts – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Claims Specialist

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Hanover Insurance Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1852

🛡️ Insurance

🤝 B2B

👥 B2C

💰 $500M Post-IPO Debt - The Hanover Insurance Group on 2025-08

Insurance • B2B • B2C

The Hanover Insurance Group is a U. S. -based insurance company that provides personal and commercial insurance products and services. Hanover offers individual lines such as home, auto, motorcycle, umbrella, condominium, renters, and specialty coverages (collector cars, watercraft, valuable items), as well as comprehensive business products including business owner’s policies, commercial auto, workers' compensation, management liability, cyber, professional liability, property, surety, and industry-specific coverages for construction, healthcare, life sciences, retail, and more. The company supports customers and agents with claims services, policy management tools, educational resources, risk solutions, and an agent/broker distribution network. Hanover emphasizes customer service, preparedness resources, corporate responsibility, and agent support.

📋 Description

• Analyze, investigate, evaluate, negotiate and resolve minimal to moderately complex claims • Handle marine and inland marine inside property and liability claims • Primarily handle claims with exposures up to $25,000 • Handle claims under Residential Builders Risk, Ocean Marine, Boat Dealers & Owned Boats, Fine Art & Valuables, Musical Instruments & Dealers, Motor Truck Cargo & Transportation, Warehouse Legal Liability, Contractors Equipment & Equipment Dealers, and Railroad Rolling Stock • Conduct thorough investigations, including telephone contacts with involved parties • Work within specific limits and authority on assignments of moderate technical complexity • Exercise discretion and independent judgment in claim handling • Identify potentially suspicious claims • Interpret commercial coverages and business contracts • Apply technical knowledge of marine insurance products and industry practices • Make informed, confident and timely decisions • Maintain constructive working relationships with internal and external customers • Develop solutions to claims-related problems and adapt to changing situations, requirements or priorities • Collaborate with teams and facilitate open communication

🎯 Requirements

• Associate degree required; bachelor's degree preferred or combination of education and experience • Typically 2–3 years of relevant experience in claim handling • Must have or secure and maintain appropriate state adjuster license(s) and continuing education credits • Able to read and interpret business contracts • Demonstrates or is working toward core commercial loss scoping and estimating skills • Demonstrates a base understanding of Marine and Inland Marine classes of business, including the nationwide definition of Inland Marine • Strong organizational and time management skills • Ability to negotiate skillfully in difficult situations with internal and external groups • Strong written and verbal communication skills • Understanding of applicable statutes, regulations and case law • Computer experience with MS Office, Excel and Word • Proficient using claims systems such as CMX and PMS • May be required to have and maintain sufficient home-based internet connection

🏖️ Benefits

• Remote work • Full-time/exempt status • Ongoing professional development in the marine or business marketplace