Litigation Operations Consultant, Projects & Technology

Job not on LinkedIn

🔥 0 minutes ago

🏈 Alabama, Arizona, +21 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $110.7k - $147.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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AAA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Manage the litigation project portfolio, triaging litigation ideas through division intake and updating SharePoint and Jira through resolution • Apply project management and change management concepts to drive adoption of new processes, tools, and workflows • Identify operational gaps, risks, and improvement opportunities and implement practical solutions • Facilitate adoption of new and updated processes, workflows, tools, and vendor solutions • Communicate with attorneys, legal staff, litigation leadership, vendors, and business partners while safeguarding confidentiality • Schedule, prepare agendas for, and facilitate project and project portfolio management meetings • Prepare reports, analyses, and presentations for leadership audiences • Partner with Claims Law and Subrogation Law leadership to discover needs and translate requirements into project, process, technology, and change initiatives • Coordinate project management activities across litigation operations, including monthly meetings, progress tracking, prioritization, and roadblock resolution • Partner with IT, strategic sourcing, facilities, finance, and other business functions on cross-functional initiatives • Lead key litigation operations projects directly • Travel as needed for divisional/team meetings and other in-person meetings

🎯 Requirements

• Bachelor’s degree in a related field, or equivalent combination of education and relevant experience • Minimum of 8 years of relevant legal, legal operations, or litigation operations experience • Experience managing operational functions and supporting cross-functional initiatives • Advanced knowledge of legal concepts, terminology, and procedures relevant to legal or litigation support functions • Strong understanding of law office and litigation office administration, facilities management, budgeting, purchasing, and legal technology • Working knowledge of legal operations, litigation operations, project management, financial management, and process improvement concepts • Ability to manage people, prioritize competing demands, and operate with limited direction • Ability to analyze issues, develop solutions, and support implementation • Strong interpersonal, written, and verbal communication skills • Proficiency with Microsoft Word, Excel, and matter or case management systems • Ability to prepare reports and analyses, lead meetings, and collaborate across functions • Litigation operations experience within a law firm, staff counsel organization, or insurance company • Experience supporting attorneys, paralegals, and legal support staff in a litigation environment • Paralegal certification or other relevant professional certifications • People leadership or supervisory experience preferred • Change management, project management, and/or process improvement certification • Experience preparing presentations and documenting workflows using PowerPoint or similar tools • Knowledge of change management or project management methodologies • Experience supporting multiple law offices or geographically dispersed teams • Experience leading moderately complex projects involving multiple stakeholders • Ability to travel as needed for divisional/team meetings and other in-person meetings • Must have authorization to work indefinitely in the United States • CSAA does not provide visa sponsorship; applicants must not require immigration support now or in the future

🏖️ Benefits

• Annual bonus eligibility for most roles • 401(k) with a company match • Career growth and development opportunities • Leaders and mentors supporting long-term success • Remote-first Flexible Workplace • Flexibility to work from various locations, including CSAA offices • Inclusive and welcoming workplace • Reasonable accommodations for qualified applicants and employees with disabilities or other limitations • Company-wide annual discretionary bonus through the Annual Incentive Plan (AIP), up to 12% of eligible pay • Mentoring, leadership programs, tuition support, and hands-on experiences • In-person gatherings for moments that matter