Annuity Operations Analyst

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Group 1001

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

💸 Finance

Consulting • Healthcare • Finance

Group 1001 is a collective focused on empowering companies and communities through innovative financial solutions and strategic partnerships. The company provides simple and accessible insurance and annuity products designed to help individuals manage and grow their savings. Their online investing platform offers users a digital means to control their financial futures. Group 1001 also invests in partnerships that enhance community development through education and sports. With a tech-driven culture, they are transforming the insurance industry and helping communities thrive.

📋 Description

• Identify process breakdowns across annuity operations and perform root-cause analysis on variances, exceptions, and NIGO drivers • Recommend operational corrective actions with quantified outcomes • Map end-to-end operational processes and quantify bottlenecks and waste • Build business cases for improvement initiatives tied to time, cost, quality, and operational performance • Partner with operations leads to design, pilot, and roll out process changes • Measure pre/post impact and codify updated operational procedures • Partner with Data, IT, and Technology to improve operational data quality and reduce manual reporting • Translate operational strategic questions into structured analyses and clear recommendations • Support driver-based volume forecasting and capacity planning • Maintain the department's operational FMEA and execute against known peak events • Support operations-side readiness for product, regulatory, legal, tax, and technology changes • Translate requirements into updated processes and procedures and partner with Operations Trainers on training needs • Produce operational performance reporting on SLA attainment, First Request Resolution, quality accuracy, productivity, workload multiplier, and forecast versus actual • Serve as operations-side liaison for Compliance, Legal, Tax, Treasury, Audit, and Risk partners • Provide operational context, evidence of execution, and coordinated operations-team responses

🎯 Requirements

• 3–5 years’ experience in annuity contracts, death claims processing, and regulatory compliance required • Prior experience with claim event lifecycle, including death claim annuitization, surrenders, partial withdrawals, RMDs, and 1035 exchanges preferred • Demonstrated experience contributing to process improvement initiatives with quantified outcomes • Proven track record in root-cause analysis, ideally with Lean Six Sigma concepts • Bachelor’s Degree in Business, Finance, or Insurance preferred, or equivalent work experience in annuity claims processing • Strong business acumen in a highly regulatory environment • Ability to influence and drive change across functional lines of business

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Basic Life Insurance • Supplemental Life Insurance • Short-Term Disability • Long-Term Disability • Employee Assistance Program • Wellness programs • 401K plan with matching contributions by the Company • Supportive work environment where employee differences are valued