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Senior Auto Claims Adjuster

Job not on LinkedIn

🔥 0 minutes ago

🏈 Alabama, Arizona, +41 more states – Remote

infoinfo

💵 $27 - $36 / hour

⏰ Full Time

🟠 Senior

📋 Claims Specialist

Where this job comes from

Posted on AAA's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of AAA

AAA

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Manage a large inventory of claims ranging from minor to moderate complexity • Answer inbound calls, open claims, and acquire loss details from all involved parties • Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare and commercial gig economy • Explain policy, coverage, and appropriate course of action • Arrange and pay for repairs, rentals, towing, total losses, and negotiate storage • Document claim files, send correspondence, and communicate with all parties involved • Review and resolve claims using a diary system within state compliance guidelines, policy provisions, and standard operating procedures • Complete classroom and on-the-job training • Work claims primarily aligned with the Pacific Time Zone

🎯 Requirements

• High School Diploma/GED or 2+ years of customer service experience in a virtual environment leveraging internet, phone, and chat features • 1-2+ years of auto or commercial adjusting/liability experience required • Must hold an Adjuster license for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment • Availability to work claims primarily aligned with the Pacific Time Zone • Availability to work 40 hours a week within operational hours • Ability to work any shift 7 days a week, 7:00 AM to 7:00 PM Pacific Time • 3+ years of prior claims adjusting experience preferred • Auto physical damage training and/or I-CAR or SCLA enrollment preferred • Bilingual ability is a plus • Capability to complete training and perform the job in a remote setting • Strong computer navigation skills • Ability to handle several tasks simultaneously • Must have authorization to work indefinitely in the United States • Mobilitas does not provide visa sponsorship

🏖️ Benefits

• Annual bonus eligibility / company-wide annual discretionary bonus of up to 7% of eligible pay • 401(k) with a company match • Paid virtual training • Career growth and development opportunities • Flexible remote-first workplace / Home-Flex roles • Reasonable accommodations for qualified applicants and employees with disabilities or other limitations

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