
51 - 200 employees
Founded 2017
👥 B2C
🛡️ Insurance
✈️ Travel
💰 Venture Round on 2021-05
B2C • Insurance • Travel
battleface is a travel insurance company designed for modern travelers, offering coverage tailored for adventure and diverse travel experiences. Founded initially for the UK and European markets, battleface has expanded globally to cater to travelers in the United States, Australia, and Canada. The company prides itself on a service-oriented approach, providing 24/7 travel assistance, a streamlined digital claims process, and policies that are adaptable to the specific needs of individual travelers or groups.
🔥 17 hours ago
Where this job comes from
Posted on battleface's careers page, not through a job board
First seen by Remote Rocketship 17 hours ago
Still open on battleface's site. Checked 1 hour ago.

51 - 200 employees
Founded 2017
👥 B2C
🛡️ Insurance
✈️ Travel
💰 Venture Round on 2021-05
B2C • Insurance • Travel
battleface is a travel insurance company designed for modern travelers, offering coverage tailored for adventure and diverse travel experiences. Founded initially for the UK and European markets, battleface has expanded globally to cater to travelers in the United States, Australia, and Canada. The company prides itself on a service-oriented approach, providing 24/7 travel assistance, a streamlined digital claims process, and policies that are adaptable to the specific needs of individual travelers or groups.
• Investigate, evaluate, and resolve travel medical claims end-to-end • Adjudicate benefits per policy terms and statutory requirements • Process invoices through cost-containment networks • Maintain clear, timely updates to customers, providers, and partners on claim status • Document thoroughly in the claims system and ensure complete, high-quality files • Assess the need for medical management and escalate appropriately • Process bills in accordance with statutory requirements and internal controls • Identify potential fraud/waste/abuse and collaborate with investigative team • Deliver excellent written and verbal customer communication throughout the claim lifecycle • Perform additional responsibilities as needed to support the team and customers • Set clear, relevant goals and consistently surpass them • Prioritize work that moves the needle for travelers and the business • Build strong relationships with customers, providers, and partners
• Proven experience handling travel insurance claims, including complex domestic and international cases • Current (or ability to obtain) state adjuster licensing • Strength in writing, negotiation, communication, organization, reporting, data gathering, reserving, brainstorming, and researching • Comfort working with data, forms, spreadsheets, and policy wordings • Must hold (or be eligible to obtain) state adjuster licenses for adjudicating travel insurance claims • Adhere to state insurance regulations • Maintain continuing-education requirements tied to state licenses • Startup or high-growth environment experience is a bonus • Additional language skills are a bonus
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