
5001 - 10000 employees
Founded 1902
🚘 Automotive
🛡️ Insurance
📦 Logistics
Automotive • Insurance • Logistics
AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.
🔥 8 hours ago
🏈 Alabama, Arizona, +41 more states – Remote
💵 $27 - $36 / hour
⏰ Full Time
🟠 Senior
📋 Claims Specialist
🦅 H1B Visa Sponsor
👻 Ghost score 0%
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5001 - 10000 employees
Founded 1902
🚘 Automotive
🛡️ Insurance
📦 Logistics
Automotive • Insurance • Logistics
AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.
• Manage a large inventory of claims ranging from minor to moderate complexity • Answer inbound calls, open claims, and acquire loss details from all involved parties • Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare and commercial GIG economy • Explain policy, coverage, and appropriate course of action • Arrange and pay repair, rental, towing, total losses, and negotiate storage • Document claim files, send correspondence, and communicate with all parties involved • Use a diary system to review and resolve claims within state compliance guidelines, policy provisions, and standard operating procedures • Complete paid virtual training combining classroom and on-the-job training • Work claims primarily aligned with the Pacific Time Zone
• High School Diploma/GED or 2+ years of customer service experience in a virtual environment leveraging internet, phone, and chat features • 1-2+ years of auto or commercial adjusting/liability experience required • Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment • Ability to work claims primarily aligned with the Pacific Time Zone • Availability to work 40 hours a week within operational hours • Ability to work any shift 7 days a week, 7:00 AM to 7:00 PM Pacific Time • Capability to complete training and perform the job in a remote setting • Strong computer navigation skills • Outstanding interpersonal skills • Ability to handle several tasks simultaneously • Excellent communication skills with people from an array of backgrounds • No visa sponsorship; must have authorization to work indefinitely in the US • Ability to work without current or future immigration support • 3+ years of prior claims adjusting experience preferred • Auto physical damage training and/or I-CAR or SCLA enrollment preferred • Bilingual ability a plus
• Annual bonus eligibility / annual discretionary bonus through the Annual Incentive Plan (AIP) of up to 7% of eligible pay • 401(k) with a company match • Paid virtual training • Career growth, leadership and mentorship support • Remote-first flexible workplace / Home-Flex roles • Flexible work from various locations including Mobilitas offices • Employee resource groups and volunteering opportunities • Reasonable accommodations for qualified applicants and employees with disabilities or other limitations
Apply Now🔥 11 hours ago
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⏰ Full Time
🟡 Mid-level
🟠 Senior
📋 Claims Specialist
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