Education Specialist

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AAPC

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1988

⚕️ Healthcare Insurance

📚 Education

📋 Compliance

Healthcare Insurance • Education • Compliance

AAPC is the world's largest training and credentialing organization for the business of healthcare, with members worldwide working in medical coding, billing, auditing, compliance, clinical documentation improvement, revenue cycle management, and practice management. It provides a range of career training, continuing education, and networking opportunities for industry professionals to enhance their skills and advance their careers. AAPC offers courses to prepare for various respected coding certifications, thus supporting individuals in building successful careers in healthcare management and compliance.

📋 Description

• Support AAPC learners in Practicode, self-paced, and other online courses • Instruct and encourage learners by accurately answering questions via email and phone • Provide excellent customer service at all times; be respectful, courteous, positive, and professional • Manage multiple inboxes, responding to all emails within 48 hours • Collaborate with a team of internal and external experts • Positively contribute to AAPC’s well-established team of coding educators in providing industry-best training and membership experience • Support the content and curriculum team with content updates and reviews as applicable.

🎯 Requirements

• High School Diploma (Bachelors preferred) • 3 years of medical coding experience • Teaching/training experience preferred • Excellent written and verbal communication necessary • Excellent Organizational skills; able to prioritize workload and complete tasks effectively • CPC Certification required • Customer service/support experience • Computer literacy (MS Office applications, in particular)

🏖️ Benefits

• Comprehensive benefits package including medical, dental and vision insurance • Health Savings Account • Generous PTO and Holiday Pay • 401(k) retirement plan • On-Site Exercise Room • Company provided lunch