Senior Application Analyst

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🔥 1 minute ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $78k - $156k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

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Abbott

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💊 Pharmaceuticals

💰 $100k Post IPO debt on 2011-04

Healthcare • Pharmaceuticals

Abbott is a global healthcare company that develops, manufactures, and markets a broad range of medical devices, diagnostic systems, branded generic pharmaceuticals, and nutritional products. The company focuses on improving health through products such as diagnostic tests and systems, cardiovascular and neuromodulation devices, diabetes care devices (including glucose monitoring), and adult and pediatric nutritionals. Abbott operates worldwide and emphasizes research & development and innovation in healthcare technologies and nutrition.

📋 Description

• Lead estimation of enhancement or support requests • Guide workflow design, configure and test system changes, and analyze technical issues • Liaise with business systems stakeholders and software vendor implementation staff • Align business needs with delivery of systems changes • Develop understanding of operational needs and set direction for organizational workflows • Identify opportunities to improve business workflows through technology improvements • Participate in training and work with end users • Troubleshoot problems and questions • Provide end-user support for issues entered into tracking systems • Review project and issue status with project leadership • Assign or delegate configuration and other activities to Application Analysts or Managed Services team members • Act as delegate for the Applications Manager during incident or problem resolution • Mentor peers and junior analysts and provide leadership in problem solving • Lead internal process design and documentation for continuous IT improvement • Work within cross-functional teams and complex matrix environments • Support and comply with the company’s Quality Management System policies and procedures • Maintain regular and reliable attendance • Demonstrate flexibility with changing end-user business needs • Operate telephone system, computer keyboard, and printer • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork

🎯 Requirements

• Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree • 5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role • Subject Matter Expert in one or more of: patient identification workflows in healthcare, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry • Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire • Authorization to work in the United States without sponsorship • Ability to perform essential duties with or without accommodation • Applicable certifications preferred, especially Epic Prelude, Epic Identity, and Epic Eligibility (RTE) • Professional working knowledge in Health Care or Biotechnology preferred • Professional working knowledge with agile delivery methodologies preferred • Ability to work normal business hours and on-call, potentially nights and weekends • Ability to travel approximately 5% of working time • Ability to lift up to 10 pounds for approximately 5% of a typical working day • Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day • Ability to comply with applicable personal protective equipment requirements

🏖️ Benefits

• Ability to obtain relevant Epic software application(s) certification within 8 weeks of hire • Potential for on-call work with nights and weekends • Equal employment opportunity protections

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