Associate Clinical Experience Analyst – Genetic Counselor Assistant

🔥 0 minutes ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $22 - $44 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛋️ Counselor

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Abbott

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1888

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• Deliver clinical expertise and operational support for the rare disease customer-facing team at PreventionGenetics • Act as a clinical liaison for internal and external customers and address elevated inquiries • Facilitate elevation and documentation of Unsolicited Medical Inquiries across the product portfolio • Provide product-specific clinical training, including content creation and collaboration with training teams • Collaborate with laboratory and pathology teams on case resolution and process improvements • Monitor clinical inquiry and elevation metrics and identify trends for corrective and preventive actions • Investigate escalations, identify process gaps, and recommend retraining or workflow adjustments • Document information according to standard operating procedures

🎯 Requirements

• Bachelor’s Degree in a field related to the essential duties; or Associate’s Degree and 2 years of relevant experience; or High School Diploma or GED and 4 years of relevant experience • Minimum 2 years of relevant experience for the Associate’s Degree pathway • Minimum 4 years of relevant experience for the High School Diploma or GED pathway • Ability to work on a mobile device, tablet, or computer screen and type for approximately 90% of a typical working day • Ability to work weekdays, nights and/or weekends and overtime as needed • Must be available Monday through Friday between 7:00 AM and 7:00 PM CST, with rotating weekly shifts • Ability to perform continuous sitting for prolonged periods, including more than 2 consecutive hours in an 8-hour day • Keyboard use for at least 50% of the workday

🏖️ Benefits

• Remote work arrangement • Full-time schedule • No travel required • Equal employment opportunity