Customer Solutions Specialist

🔥 3 minutes ago

☕ Washington – Remote

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💵 $84.5k - $162k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

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Logo of AbbVie

AbbVie

10,000+ employees

Founded 2013

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

Pharmaceuticals • Biotechnology • Healthcare Insurance

AbbVie is a global pharmaceutical company that discovers and delivers innovative medicines and solutions to enhance lives. With a focus on addressing the world's toughest health challenges, AbbVie operates in over 175 countries, providing a wide range of products across areas like immunology, oncology, neuroscience, and aesthetics. Committed to scientific innovation, AbbVie invests heavily in research and development, aiming to produce first-in-class medicines. The company also emphasizes workplace diversity, sustainability, and patient support initiatives, ensuring positive impact for both its patients and the broader community.

📋 Description

• Call on HCP offices in assigned territory to represent AbbVie’s in-office portals • Offer electronic solutions that will improve the patient Rx experience • Evaluate and diagnose areas of delay and disruption for patients in Rx experience • Develop relationships with HCP offices using a portal/solution • Communicate with AbbVie field teams in a compliant manner

🎯 Requirements

• Bachelor’s degree preferred or relevant and equivalent industry experience required • 2 or more years experience working with drugs requiring prior authorization • Strong understanding of drug acquisition and dispensing in the immunology specialty biologics space • Excellent territory and account management skills • Prior health care sales experience, or experience working in a health care environment preferred • Valid driver’s license and ability to qualify for and maintain fleet vehicle • Demonstrated ability to partner cross-functionally • Knowledge of regulations and compliance requirements affecting prescribing pharmaceuticals • Strong computer aptitude required including understanding of Windows and internet browsers

🏖️ Benefits

• Paid time off (vacation, holidays, sick) • Medical/dental/vision insurance • 401(k) to eligible employees • Short-term incentive programs

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