Senior UX Strategist

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $150k - $168k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

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Accela

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2000

🏛️ Government

☁️ SaaS

🏢 Enterprise

Government • SaaS • Enterprise

Accela is a leader in providing cloud-based solutions designed to modernize government services. Their unified suite of innovative applications focuses on building more connected communities through enhanced efficiency and secure data management. Accela empowers local and state governments by streamlining processes such as building permits, licensing, cannabis regulation, and environmental health. With a focus on civic solutions, Accela aims to improve public sector operations by eliminating data silos and facilitating better interactions with residents. By leveraging their SaaS platform, governments can enhance service delivery, increase transparency, and reduce operational costs, leading to significant time and cost savings.

📋 Description

• Contribute to and help evolve UX strategy across Accela’s platform, grounded in user needs, product goals, and architectural direction • Translate product strategy into experience principles, frameworks, and interaction models across assigned product areas • Drive consistency in user experience across workflows, surfaces, and product experiences • Support and apply UX standards, patterns, and design system principles across teams • Partner in developing research strategies to understand user behaviors, workflows, and unmet needs • Synthesize qualitative and quantitative insights into actionable design and product recommendations • Work closely with UX Research and Product teams to ensure insights inform roadmap priorities and design decisions • Advocate for continuous discovery and user feedback throughout the product development lifecycle • Define end-to-end user journeys, workflows, and interaction patterns for complex product areas • Provide strategic input into design solutions, ensuring alignment with user needs, accessibility standards, and product goals • Collaborate with Product Designers to translate strategy into high-quality designs and prototypes • Ensure design decisions align with broader platform standards and design systems • Partner closely with Product Management, Engineering, and Design to align UX strategy with roadmap priorities and technical constraints • Influence product direction through a user-centered perspective, contributing to prioritization and solution decisions • Drive alignment across teams to support consistent experience delivery from concept through release • Contribute to strategic discussions related to product direction and customer experience • Identify UX gaps, inconsistencies, and opportunities within assigned product areas; recommend scalable improvements • Contribute to platform modernization efforts, including workflow simplification and experience consistency • Support the adoption of emerging UX practices, including AI-assisted and data-informed design approaches • Help define and track UX success metrics, including usability, adoption, and user satisfaction • Promote data-informed decision-making within UX and product teams • Communicate UX insights, tradeoffs, and recommendations clearly to stakeholders

🎯 Requirements

• 5+ years of experience in UX strategy, product design, or related roles within B2B SaaS or enterprise software • Experience contributing to UX strategy for complex products or multi-surface applications • Strong foundation in user research, interaction design, and experience architecture • Proven ability to collaborate cross-functionally and influence without formal authority • Strong communication skills, including ability to present to stakeholders and product leadership • Experience working within agile product development environments • Experience in govtech, public sector, or highly regulated enterprise environments (desired) • Experience working on platform or multi-product ecosystems (desired) • Familiarity with accessibility standards (e.g., WCAG 2.1 AA) and inclusive design practices (desired) • Experience contributing to or working within a design system (desired) • Exposure to AI-driven UX patterns, conversational interfaces, or emerging interaction models (desired)

🏖️ Benefits

• flexible time off • comprehensive medical, dental, and vision plans • family planning benefits • 401(k) retirement savings plan with company match • health savings account with company contributions • flexible spending account • life, accident, and disability coverage • business travel insurance • employee assistance programs • other well-being benefits