Clinician Liaison – Overnight, Full Time

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🕒 May 27

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Access TeleCare

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

⚕️ Healthcare Insurance

📡 Telecommunications

Healthcare Insurance • Telecommunications • Healthcare

Access TeleCare is the largest provider of acute specialty telemedicine services in the United States, serving over 216 million people across nearly 15,000 zip codes. The company partners with hospitals and healthcare systems to deliver clinically excellent telemedicine programs in various specialties, including behavioral health, neurology, cardiology, and infectious disease. Access TeleCare integrates advanced technology with dedicated pools of licensed specialty physicians to enhance patient care and streamline clinical operations, bridging the gap between virtual and bedside care.

📋 Description

• Act as the main point of contact for clinicians, building trusted relationships and responding promptly to clinician needs while engaging internal resources as needed • Serve as the primary point of contact and coordinator for newly onboarding clinicians by managing internal requirements across departments and client needs • Host clinician welcome calls • Ensure clinicians are set up in internal systems • Coordinate with internal credentialing, licensing, and privileging (CLP) teams • Ensure clinicians are properly trained and educated on all systems and processes required to perform their work • Maintain critical clinician information including privileging profiles, work status, contract type, Pod assignment, demographics, and expiration tracking for CLP, EMR access, DEA/CDS, and other requirements • Maintain information needed to support clinicians while on shift, including EMR access and client-specific workflows • Proactively communicate upcoming changes such as new sites, workflows, announcements, and policies • Support clinicians with technical needs including EMR access, cart technology, and internal software while ensuring issue resolution • Monitor clinician compliance related to signed orders, consult notes, and required documentation • Distribute clinician dashboards, roadmaps, and reports as required • Organize and facilitate meetings, prepare meeting materials and minutes, and track action items • Support go-lives at new sites • Manage clinician offboarding processes • Perform other duties as assigned

🎯 Requirements

• High school diploma or GED required • Associate’s or Bachelor’s degree preferred; relevant professional experience may be considered in lieu of a degree • At least 2 years of healthcare experience required • Excellent computer skills and proficiency with Microsoft Office programs • Strong communication and interpersonal skills • Highly organized with exceptional attention to detail and time management skills • Ability to work independently while collaborating effectively with a team • Ability to build and maintain strong professional relationships • Flexible, responsive, and adaptable • Ability to thrive in a high-growth, fast-paced, 100% remote environment • Ability to remain in a stationary position 50% of the time • Ability to work a consistent Overnight Schedule (6:00 PM–2:00 AM CST) • Must be able to work weekend on-call rotation schedule.

🏖️ Benefits

• 100% Remote Work • Health Insurance (Medical, Dental, Vision) • Comprehensive benefits including health, dental, vision, life, and 401(k) • Paid Time Off, Sick Leave, and wellness days — because we value both performance and balance • Culture of ownership, transparency, and results where the best ideas rise • Opportunity to directly impact patient access nationwide