Corporate Travel Consultant – Amadeus

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $16 - $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 0%

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Internova Travel Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

📦 Logistics

🏨 Hospitality

✈️ Travel

Logistics • Hospitality • Travel

Internova Travel Group is a prominent travel services company specializing in providing a range of travel-related solutions. The company offers services such as leisure travel, corporate travel management, and cruise travel, catering to diverse client needs. With a strong focus on customer satisfaction and innovative travel experiences, Internova aims to enhance the way people travel and explore the world.

📋 Description

• Quote and book accurate domestic and international air, car, and hotel reservations • Service inbound corporate travel requests in a virtual call center environment • Deliver extraordinary customer service to ALTOUR clients • Provide consultative service to travelers and travel arrangers throughout the booking process • Complete reservations accurately and promptly • Follow Federal and State travel requirements, including the Fly America Act • Secure the lowest available air, car, and hotel rates at booking • Use client and ALTOUR negotiated programs when applicable • Utilize GDS low-fare search capabilities • Maintain productivity, quality, and customer-experience goals • Work 9 AM–6 PM ET

🎯 Requirements

• Must pass GDS assessment • Typing speed of at least 45 WPM • 5 years’ travel selling experience • 5+ years’ customer service experience, preferably in the travel industry • Exceptional/above & beyond, proactive customer service approach • Excellent travel industry knowledge • Mastery in Amadeus GDS formats, shortcuts, enhancements, and pricing • Corporate travel experience required • Experience in international travel bookings and process • Experience handling multiple accounts • Exceptional written and oral communication skills • Ability to embrace change and adapt • Ability to provide constructive feedback to peers and leaders • Ability to handle difficult situations with minimal guidance • Strong understanding of key ALTOUR initiatives and strong change management skills

🏖️ Benefits

• Choice of two medical plans and two dental plans • Vision insurance • Flexible spending accounts (FSAs) • Company-paid life insurance and AD&D • Optional additional life insurance and AD&D • Disability insurance • Paid parental leave • Paid time off • 401k Plan with company match • Discounted employee travel options • Access to LinkedIn Learning webinars and courses • Discounted pet insurance • Discounted auto, home, and renters insurance • May be eligible for an incentive, commission, bonus, or discretionary bonus program based on company financial goal achievement and individual performance