Transportation Care Coordinator

Job not on LinkedIn

🔥 18 hours ago

🏈 Alabama, Idaho, +11 more states – Remote

🏈 Alabama – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

💵 $11 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ACC Premiere

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🍽️ Food & Beverage

🏥 Healthcare

📦 Logistics

Food & Beverage • Healthcare • Logistics

ACC Premiere is a contact center and customer experience outsourcing firm that provides high-touch customer support, technical troubleshooting, crisis management, and sales support for consumer brands. The company implements and customizes CRM systems, leverages AI-powered contact center solutions, cloud telephony, analytics, and process re-engineering to deliver actionable insights and improve lifetime customer value. ACC Premiere partners with enterprise CPG, food & beverage, healthcare/pharma, retail and DTC brands to manage consumer affairs, recalls, and volume surges while optimizing performance and compliance.

📋 Description

• Handle high volumes of inbound and outbound phone calls from members and facilities • Assist members with scheduling non-emergency medical transportation • Deliver exceptional customer service during escalated or complex member interactions • Consult with members to understand needs and identify appropriate transportation options • Communicate clearly and professionally with members and facilities • Adapt service approach to different member personalities, needs, and situations • Use positive, empathetic language to represent the company professionally • Use technology and automation to streamline transportation experiences

🎯 Requirements

• High school education level • Minimum of 2 years’ customer service experience in a call center environment (preferred) • Experience with diagnosing and troubleshooting technology (preferred) • Excellent written and verbal communication skills • Adaptable and open to change • Professionalism in all aspects of work • Accountability for tasks and responsibilities • Dedicated home office workspace, ideally a separate room with its own door • Sufficient space to set up the workstation • Hardwired internet connection from router to laptop • Stable and reliable high-speed internet connection • Three available power connections • Ability to adhere to a 40-hour workweek • Ability to participate in video or phone meetings and remain reachable during scheduled work hours • 100% attendance required during training period • Must be available for an 8-hour shift, first or second shift, including a weekend shift

🏖️ Benefits

• Paid training • Equipment supplied • Health insurance • Dental insurance • Vision insurance • Life insurance • 401(k) • Daily Pay after 30 days of employment • Employee assistance program • Gym membership subsidy • Referral program • Promote-from-within culture