Content & Knowledge Systems Manager

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨🏼‍💻 Content Manager

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Acelero Learning

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

📚 Education

🤝 Non-profit

🌍 Social Impact

💰 Private Equity Round on 2022-10

Education • Non-profit • Social Impact

Acelero Learning is an early childhood education provider focused on equity-centered education to prepare children for kindergarten and beyond. Acelero Learning partners with families to nurture children's potential, offering inclusive and anti-bias educational approaches to eliminate achievement gaps. The company operates 52 licensed Head Start centers across multiple states in the U. S. , serving over 5,000 children annually. With over 20 years of experience, Acelero Learning ensures high-quality, accessible early education at no cost to families, contributing significantly to community impact and child readiness for school and life.

📋 Description

• Serve as the primary owner and administrator of AODocs, including folder architecture, metadata schemas, permissions models, and user access across internal teams, delegate organizations, and community partner organizations • Maintain a single source of truth for all published and finalized LIT content, ensuring documents are organized, current, and retrievable • Execute regular audits of legacy repositories (SARGE, Shine Access, and others) to support the eventual retirement of redundant systems • Monitor system performance, escalate vendor issues with clear documentation, and hold vendors accountable to service commitments • Drive DMS rollout to completion across the organization per established roadmaps • Manage team-level onboarding including kickoff facilitation, metadata working sessions, permissions configuration, content migration, and training delivery • Own the Salesforce Knowledge integration workstream in coordination with IT and Public Systems once the connector tool is released • Track progress against milestones and surface blockers early rather than absorbing them • Lead the content lifecycle infrastructure for LIT's intellectual property, including curriculum, coaching tools, family engagement resources, assessment instruments, and training content spanning birth-to-five programming • Maintain versioning standards aligned to program cycles, grant compliance windows, and instructional review processes • Work directly with curriculum designers, content leads, and coaches to manage intake, review cycles, publication, and archiving of curriculum assets • Ensure version discipline and metadata accuracy are treated as programmatic integrity requirements, not administrative tasks • Contribute to LIT's custom CMS build by documenting content requirements, use cases, and integration needs from a LIT content management perspective • Collaborate with the Early Learning and IT teams to inform CMS architecture decisions, ensuring the system reflects how LIT content is actually created, versioned, and distributed • Lead LIT's content onboarding and migration into the new system once launched, ensuring materials are structured, tagged, and accessible from day one • Author user guides, governance documentation, and training materials for all platforms under management • Deliver team-specific training sessions and provide ongoing user support • Monitor adoption rates, identify barriers, and develop targeted interventions when teams are not engaging with systems as intended • Measure and report on adoption as a core indicator of implementation success — not a secondary concern

🎯 Requirements

• Bachelor's degree in Library Science, Information Technology or a closely related field required • Minimum of three (3) years of experience in document management, content operations, or knowledge management, with demonstrated evidence of both system administration and hands-on execution • Experience in an educational, nonprofit, or mission-driven organization preferred • Advanced AODocs experience preferred • Proficiency with CMS platforms (e.g., Drupal, WordPress), project management tools, and Google Workspace • Advanced spreadsheet skills for data manipulation and bulk uploads • Experience with Salesforce or other CRM platforms a plus • Physical exam and background checks required • Travel required locally or long-distance up to 10% of the time for team meetings and system rollout support

🏖️ Benefits

• Medical, Dental, and Vision Insurance with multiple plan options to fit your needs • Health Savings Account (HSA) with company contributions up to $400/individuals & $800/family annually • Flexible Spending Accounts (FSA) for health and dependent care expenses • 401(k) Retirement Plan with up to 3% company match • Short-Term and Long-Term Disability and Basic Life Insurance • Up to $500 per year in Professional Development Reimbursements • Employee Assistance Program (EAP) with counseling and mental wellness support • Wellness Programs , including virtual fitness, nutrition, and mindfulness classes • Pet Insurance , Legal Assistance , ID Theft Protection , and Employee Discount Perks