Corporate Travel Consultant

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $20 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 0%

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Logo of Acendas Travel - A BCD Company

Acendas Travel - A BCD Company

51 - 200 employees

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

Acendas Travel - A BCD Company is a corporate travel management firm focused on serving mid-market organizations. As the mid-market division of BCD Travel, it combines boutique, personalized service with global buying power to deliver managed corporate travel programs, meetings and events, leisure travel, duty-of-care solutions, and 24/7 traveler support. Acendas also provides technology like the GetGoing travel and expense platform, online booking tools, data & analytics, and program consulting to optimize travel savings and compliance.

📋 Description

• Provide quality customer service to Acendas Travel’s corporate clients traveling domestically and internationally • Respond to client requests and inquiries through phone, email, text/SMS, and online booking tools • Receive, initiate, and process airline, rail, car, hotel, and limousine reservations • Book and ticket travel services in accordance with client requests • Handle a high volume of monthly transactions • Utilize Global Distribution Systems (GDS) queues, scripts, and programmable keys • Advocate for clients to ensure travel needs are met and customer satisfaction exceeds expectations • Follow client travel policies • Monitor and respond to email • Complete special projects as assigned

🎯 Requirements

• Minimum of four (4) years’ corporate travel experience is required • Knowledge of travel agency operations is required • Ability to work shifts to cover extended hours • Advanced knowledge of Sabre reservation system is required • Proven ability to handle multiple priorities simultaneously • Exceptional oral and written communication skills • Strong consultative selling skills • Excellent critical thinking, analytical, and problem-solving skills • Knowledge of corporate travel technology products • Ability to work independently and within a team • Effective organizational and time management skills • Professional manner and appearance

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