Loan Officer Assistant

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Atlantic Coast Mortgage

WebsiteLinkedInAll Job Openings

201 - 500 employees

💸 Finance

🏠 Real Estate

Finance • Real Estate

Atlantic Coast Mortgage is a mortgage lending company that offers a variety of home financing solutions, including purchase, refinance, and reverse mortgages. They provide resources and guidance for the mortgage process, from credit score management and homebuying checklists to mortgage calculators and educational materials. The company is dedicated to making the homebuying process simple and stress-free, with an emphasis on excellent communication and customer support. They also have a focus on social impact and giving back to the community. Atlantic Coast Mortgage operates under the trade name Nucasa Mortgage in some locations and has headquarters in Fairfax, Virginia.

📋 Description

• Ensure files move through processing and closing in a timely manner • Promptly respond to client’s questions and concerns keeping them well informed of the loan process • Review and prepare client documents ensuring all paperwork is accurate • Properly prepare loan files for submission to processing • Illustrate excellent customer service skills with clients and internal partners • Perform a variety of administrative duties in support of the branch • Support the Loan Officer with scheduling, client communication, and file management

🎯 Requirements

• At least 2 + years of mortgage experience as an LOA or processor is required • Experience with VA, Conventional, and FHA loan types • Experience with Encompass LOS • Excellent written and verbal communication skills • Exceptional time management and organizational skills • Ability to learn quickly and multitask with high attention to detail • Knowledge of loan products and compliance requirements • Aptitude to work in a fast-paced, deadline-driven environment

🏖️ Benefits

• ACM promotes an Equal Employment Opportunity (EEO) workplace