Loan Officer Assistant

🕒 3 days ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CrossCountry Mortgage, LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💸 Finance

💰 $400M Debt Financing on 2021-11

Finance

CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.

📋 Description

• Support mortgage loan officers in their daily duties to increase loan production levels • Work directly with customers, loan officers, and processors to ensure a positive customer experience and facilitate timely loan closings • Review mortgage loan applications, documentation, disclosure packages, and loan files • Create rate disclosure and re-disclosure packages and deliver them to borrowers • Identify deficiencies, notify loan officers or processors, and clarify or correct information • Provide clerical and phone support to loan officers and processors • Support management across lending and processing stages as needed • Assist in managing conventional, FHA, VA, USDA, 203K, and reverse mortgage loan pipelines • Deliver appraisals or property valuations and retrieve proof of receipt • Track outstanding loan-file items and follow up with customers for required documentation • Coordinate timely loan closings with the Title Company and customers

🎯 Requirements

• High School Diploma, General Equivalency Diploma (GED), or equivalent • Minimum of 1 year of mortgage-related experience, including customer contact • Excellent communication and customer service skills • Excellent prioritization and time management skills • Proficient with Microsoft Office applications • Previous sales support experience preferred • Salesforce experience preferred

🏖️ Benefits

• Competitive compensation plan • Medical insurance • Dental insurance • Vision insurance • 401K • Company-provided short-term disability • Employee assistance program • Wellness program • Robust benefits package