Senior Product Business Manager

Job not on LinkedIn

🔥 12 hours ago

🌾 Iowa – Remote

🌾 Iowa – Remote

💵 $90k - $105k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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ACT

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1959

📚 Education

🤝 Non-profit

💰 $30k Grant - ACT on 2022-01

Education • Non-profit

ACT is a nonprofit organization that administers the ACT college admissions test and provides K–12 and workforce assessments, test prep, college- and career-planning resources, and related online services. It offers paper and computer-based testing, accommodations, score reporting, research for educators and institutions, and tools aimed at helping students prepare for college and career success.

📋 Description

• Manage ongoing B2G product operations, including day-to-day operational decisions, incident resolutions, and customer escalations • Own cross-functional communications and documentation for internal and external stakeholders • Manage readiness activities ahead of key events • Set and communicate annual test dates and testing cycles • Manage pricing updates across systems, order forms, and contracts • Update and maintain annual order forms, contracts, and other contractual documents • Coordinate contractual deliverables and special data delivery requests • Manage product updates that result in contractual changes • Coordinate B2G product responses and contribute assignments to RFPs • Serve as the primary B2G product liaison for customers, partners, and internal teams on operational and contractual matters • Lead an annual cycle activity end to end • Drive process improvements and stakeholder communication cadence • Recommend 12-month priorities with Product Managers

🎯 Requirements

• 5+ years of experience in product operations, business operations, or program management, ideally within a product organization • Strong attention to detail and proficiency managing contracts, pricing, order forms, and other business documentation • Proven ability to manage time-sensitive, high-stakes events with multiple dependencies • Excellent written and verbal communication skills • Experience serving as a primary point of contact for external partners • Experience contributing to RFP responses or similar formal business documents • Ability to work cross-functionally within the product team and across business stakeholders • Experience using AI tools for drafting, research, and data synthesis, with sound judgment about human review • Knowledge of contract lifecycle management, pricing structures, and order form processes • Understanding of B2G procurement cycles, RFP processes, and formal business documentation requirements • Knowledge of cross-functional product operations workflows within a product organization • Program and project management skills • Cross-functional collaboration and stakeholder management skills • Ability to work independently and exercise sound judgment on day-to-day operational decisions • Bachelor’s degree in Business, Operations, Product Management, or a related field, or equivalent combination of education and experience • Applicants must be authorized to work in the U.S. without visa sponsorship • Finalists must undergo a criminal background check • Experience in K-12 education, assessment, EdTech, or a related regulated market is a plus • Familiarity with contract lifecycle management and pricing/order form systems is a plus • Experience supporting large-scale, calendar-driven operational events is a plus • Experience in financial metrics and analysis is a plus

🏖️ Benefits

• Company-paid life insurance • Medical insurance • Dental insurance • Vision insurance • Flexible health and dependent spending accounts • 401(k) retirement savings with company match • Paid holidays • Paid time off • Inclusive and equitable workplace • Opportunities for team-member growth and development • Criminal background check process for finalists • ACT National Career Readiness Certificate completion recommended