Business Systems Analyst II

🕒 July 29

🌵 Arizona, California, +32 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🐎 Kentucky – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $65.7k - $97.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

🚫👨‍🎓 No degree required

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ActBlue

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

🤲 Charity

🤝 Non-profit

🌍 Social Impact

💰 $22M Series A on 2010-08

Charity • Non-profit • Social Impact

ActBlue is a nonprofit organization that provides digital fundraising tools and strategies to support impactful small-dollar donations. Focused on empowering donors and organizations, ActBlue facilitates grassroots fundraising, emphasizing community-driven financial support for political campaigns, nonprofits, and social causes. ActBlue is renowned for its platform that connects donors with Democratic candidates and organizations, aiming to make significant social change through small contributions. Established in 2004, ActBlue prioritizes effective digital donation solutions and is a pivotal player in political fundraising.

📋 Description

• Evaluate and compile objectives and opportunities for improving and streamlining IT systems and internal workflows • Plan and lead implementation of supportive business solutions • Measure program effectiveness and drive continuous improvement of time and cost efficiencies • Serve as a subject matter expert for CRM data management best practices • Advise teams on workflow and systems best practices, project planning, and execution • Support the Enterprise Systems Manager in leading projects and critical initiatives • Partner with business stakeholders and recommend solutions • Maximize existing systems before seeking new ones • Assist with Business Continuity Planning • Assess risk and manage system costs across the software stack • Document processes, pain points, assumptions, gaps, and automation opportunities • Provide backup administration for Finance tooling, CRM platforms, support ticketing systems, and HRIS • Manage user roles and permissions, item configuration, reporting changes, and related administrative duties • Define KPIs, analyze data, report program metrics, and drive technology and workflow investments • Estimate upgrade and improvement costs and track software and hardware costs during implementation • Document and diagram key system configurations • Support stakeholder process documentation • Implement, monitor, and help diagnose integrations with CRM-connected systems and third-party tools • Complete supplementary projects as assigned

🎯 Requirements

• 2–4 years of CRM management experience • Excellent written and verbal communication and facilitation skills • Ability to adjust communication focus, format, vocabulary, and detail to the audience and goals • Solid analytical mindset • Excellent interpersonal communication skills • Strong project management skills • Team-oriented and growth mindset • Ability to connect work to strategic context and organizational mission • Demonstrated history of self-directed, proactive, and intentional work • Outcome-oriented approach and ability to explore and resolve conflict • Comfort with challenging conversations and working outside one's comfort zone • Proficiency in Python or JavaScript preferred • Ability to support automation, data scripting, and systems integration tasks • Availability during established regular business hours, Monday–Friday • Ability to work occasional off-shift periods during system downtime for maintenance and troubleshooting • Proficiency with virtual communication tools such as Zoom and Slack • Must be able to pass a background check at the time of offer • ActBlue is unable to sponsor work visas at this time

🏖️ Benefits

• Flexible work schedules and an unlimited time-off policy • Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families • Fully-paid health reimbursement arrangement for out-of-pocket expenses • Fully-paid short- and long-term disability • Fully paid basic and AD&D life insurance • Voluntary supplemental life insurance option • Dependent and health care flexible spending account options • Employee Assistance Program (EAP) benefits • Automatic 2% employer-paid 401K contribution, plus up to an additional 6% match on employee contributions • Minimum of three months paid medical, family and parental leave, including adoptions • Commuter or home-office benefits • $1,000 home-office setup allowance for all new full-time remote employees • Quarterly snack deliveries • Digital subscriptions to the Boston Globe and New York Times • Limited travel to all-staff and departmental retreats (1–2 times per year)