Sales Support

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🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🤑 Sales

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Acxiom

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1968

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Marketing

Acxiom is a leading data service provider that specializes in leveraging data management, identity resolution, analytics, and martech services to help businesses enhance their marketing efforts. With a commitment to the ethical use of data, Acxiom offers solutions across various industries such as automotive, healthcare, telecommunications, financial services, and retail. Their expertise aids in optimizing marketing strategies to acquire, retain, and grow customer relationships. Acxiom partners with renowned platforms such as Adobe, Salesforce, and Snowflake to drive data-driven marketing and enable digital transformation for their clients.

📋 Description

• Interface directly with clients and partner organizations to troubleshoot discrepancies, clarify reporting logic, and ensure alignment on usage data and revenue outputs • Develop a deep understanding of client/partner-specific pricing models, contractual terms, and data structures to ensure accurate revenue processing and reporting • Serve as a key operational point of contact for external clients and partners, supporting ongoing data validation, issue resolution, and alignment on reporting expectations and timelines • Partner with internal stakeholders (Sales, Finance, Legal, Product, Operations) and external client/partner teams to translate business, client, and partner inquiries into actionable analysis and solutions • Analyze revenue usage pipeline performance across platform partners to identify data discrepancies, revenue leakage, compliance risks, and optimization opportunities • Clean, validate, and integrate multi-source datasets (internal and client/partner-provided) to improve data accuracy, consistency, and audit readiness • Support monthly revenue operations processes, ensuring on-time, accurate delivery of client/partner revenue reporting within defined SLAs • Build and deliver clear, client/partner-ready reporting outputs and internal summaries that communicate performance, risks, and opportunities • Work with team leaders to create compelling narratives and presentations that explain analytical findings, including client/partner-related impacts, risks, and recommendations • Proactively identify opportunities to improve client/partner onboarding, reporting workflows, and communication processes to reduce friction and enhance client/partner experience • Contribute to the design and automation of scalable revenue data pipelines and workflows to support growth in client/partner complexity and volume • Effectively operate in a fast-paced, client/partner-driven environment, managing multiple priorities and external dependencies

🎯 Requirements

• Bachelor’s degree or minimum one year of related experience (Accounting, Computer Science, or related quantitative field preferred) • Demonstrated ability to communicate effectively with both internal teams and external clients & partners • Ability to build trust-based relationships with clients & partner stakeholders and manage ongoing communications professionally • Proven track record of meeting tight deadlines while maintaining high accuracy in a client /partner-facing, SLA-driven environment • Strong attention to detail with the ability to connect analysis directly to revenue impact, client /partner performance, and business outcomes • Experience working cross-functionally while managing client and partner dependencies and timelines • Strong problem-solving skills with the ability to navigate complex client /partner data and revenue structures • Self-motivated with the ability to quickly learn Acxiom’s digital products and the broader client /partner ecosystem • Experience working with large, multi-source datasets and applying strong data quality practices • Ability to build dashboards and communicate insights through business intelligence tools

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development