Senior Site Reliability Engineer

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Ad Hoc LLC

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏛️ Government

🤖 Artificial Intelligence

🔌 API

Government • Artificial Intelligence • API

Ad Hoc LLC is a technology consulting firm that modernizes digital government services through human-centered design, platform and mobile development, and systems transformation. The company specializes in data interoperability, API infrastructure, DevOps and cybersecurity practices, and AI-driven/agentic automation to help federal, state, and local agencies scale services, reduce costs, and improve user experiences. Notable work includes large-scale Medicare enrollment processing, the VA Health and Benefits mobile app, and enabling access to billions of health claims via modern APIs.

📋 Description

• Serve as an experienced individual contributor responsible for the availability, performance, and reliability of a large federal enterprise cloud platform that operates around the clock • Help meet scope, schedule, and delivery requirements while shaping the platform's reliability strategy • Defining and maintaining service level objectives (SLOs), service level indicators, and error budgets, and driving the platform toward them • Designing and operating observability across metrics, logging, tracing, and alerting • Leading incident response and on-call practices, including escalation, mitigation, and time-to-recovery improvements • Driving blameless postmortems and systemic reliability improvements • Engineering automation to eliminate toil and improve operational efficiency • Self-directed design of reliable cloud infrastructure (AWS) and Kubernetes (Amazon EKS) • Building reusable modules and mentoring engineers on reliability practices • Presenting design documents and system diagrams to stakeholders • Participating in technical depth interviews with new candidates

🎯 Requirements

• Bachelor's and 7+ years of experience; relevant experience may be substituted for education • Demonstrated experience owning reliability (SLOs, observability, incident response) for production systems • Expert-level knowledge of at least one infrastructure-as-code tool (Terraform preferred) • Deep command of cloud infrastructure, containerization, and networking • Must be able to obtain and maintain a U.S. Public Trust / suitability determination

🏖️ Benefits

• Company-subsidized health, dental, and vision insurance • Flexible PTO • 401K with employer match • Paid parental leave after one year of service • Employee Assistance Program