Site Reliability Engineer

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Ad Hoc LLC

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏛️ Government

🤖 Artificial Intelligence

🔌 API

Government • Artificial Intelligence • API

Ad Hoc LLC is a technology consulting firm that modernizes digital government services through human-centered design, platform and mobile development, and systems transformation. The company specializes in data interoperability, API infrastructure, DevOps and cybersecurity practices, and AI-driven/agentic automation to help federal, state, and local agencies scale services, reduce costs, and improve user experiences. Notable work includes large-scale Medicare enrollment processing, the VA Health and Benefits mobile app, and enabling access to billions of health claims via modern APIs.

📋 Description

• Help ensure the availability, performance, and reliability of a large federal enterprise cloud platform • Monitor platform health and support service level objectives (SLOs), service level indicators, and error budgets • Build and maintain observability tooling, including metrics, logging, alerting, and dashboards • Participate in on-call rotations and incident response, helping restore service and reduce time to recovery • Contribute to blameless postmortems and drive follow-up actions • Automate repetitive operational tasks to reduce toil • Support capacity planning and performance tuning across cloud infrastructure (AWS) and Kubernetes (Amazon EKS) • Implement reliability improvements as infrastructure as code (Terraform) • Work with government partners and application teams to meet security, SLA, and performance requirements • Support recruiting efforts by evaluating exercises and assisting with interviews

🎯 Requirements

• Bachelor's and 5+ years of experience; relevant experience may be substituted for education • Experience with monitoring and observability tooling and on-call operations • Proficient with at least one infrastructure-as-code tool (Terraform preferred) • Background in key DevOps concepts: containerization, networking, and cloud infrastructure • Must be able to obtain and maintain a U.S. Public Trust / suitability determination

🏖️ Benefits

• Company-subsidized health, dental, and vision insurance • Flexible PTO • 401K with employer match • Paid parental leave after one year of service • Employee Assistance Program