Presales Consultant

🔥 16 hours ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔍 Pre-sales Engineer

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ada

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

☁️ SaaS

🤖 Artificial Intelligence

SaaS • Artificial Intelligence

Ada is a company that specializes in providing an AI-powered platform for automating customer service across multiple channels, including web, SMS, phone, email, and social media. Their product, Ada's AI Agent, helps businesses manage and optimize customer interactions without requiring coding skills. Ada offers solutions tailored to industries such as eCommerce, FinTech, SaaS, and Gaming. With a focus on AI-driven customer service, Ada's platform supports critical business systems, allowing enterprises to improve operational efficiency, reduce costs, and enhance customer experiences. Their technology is designed to integrate seamlessly into existing customer service setups while ensuring security and compliance with standards like HIPAA and GDPR.

📋 Description

• Partner with Account Managers and Account Executives to run discovery with customer service leaders • Uncover operational challenges and demonstrate AI-agent capabilities across chat, email, and voice • Design automation-first solutions for complex deals • Help clients identify how generative AI fits their businesses • Take technical ownership from discovery through technical scoping • Create custom, prospect-branded demos and reusable demo assets • Lead technical evaluations and proofs of concept • Provide clear technical scoping handoffs to Professional Services • Own technical answers to RFPs and security questionnaires • Grow technical win rate, influenced pipeline, and closed ARR • Communicate recurring product gaps to Product and Engineering teams

🎯 Requirements

• 3-5 years in presales, solutions consulting, or presales engineering • Proven track record of winning deals by communicating value and differentiation • Strong understanding of AI technologies, including LLMs and generative models, and their business applications • Technical proficiency with APIs, SaaS platforms (e.g. Salesforce, Shopify, Zendesk, HubSpot), and integration methodologies • Exceptional communication, storytelling, and relationship-building skills

🏖️ Benefits

• Unlimited Vacation: Recharge when you need to. • Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance. • Wellness Account: Empowering you to invest in your overall well-being and lifestyle. • Employee & Family Assistance Plan: Resources to support you and your loved ones. • Flexible Work Schedule: Balance your work and personal life. • Remote-First, In-Person Friendly: Options to work from home or at our local hub. • Learning & Development Budget: Invest in your long-term growth goals and skills. • Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience. • Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry. • Hands-On with LLMs: Enhance your expertise in leveraging large language models. • A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology. • Benefits and perks apply to full-time, permanent employees.