Operations Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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AdaptHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2019

📦 Logistics

🏭 Manufacturing

🏥 Healthcare

Logistics • Manufacturing • Healthcare

AdaptHealth is a company that provides healthcare solutions with a focus on respiratory health, sleep health, diabetes health, and wellness at home. With a network of 671 locations in 47 states, AdaptHealth delivers 38,225 home medical supplies each day and holds 2,825 insurance contracts. The company is dedicated to empowering patients to live their best lives, offering products and services such as CPAP machines, oxygen supplies, diabetes supplies, and a variety of medical equipment. AdaptHealth is highly rated by its customers for fast, reliable, and courteous service. They emphasize patient care solutions that integrate seamlessly into daily life, supported by online support and fast shipping services. Their mission is to change lives by providing the necessary healthcare tools to patients nationwide.

📋 Description

• Support regional operations through workflow improvement, training, and process optimization • Review and process documentation, including insurance verification, authorizations, and order accuracy • Navigate EMR systems to enter, track, and validate patient and authorization data • Analyze workflows, identify errors, and implement solutions to improve efficiency and quality • Collaborate with teams and leadership to resolve issues and communicate trends • Maintain knowledge of payer guidelines, products, and services to ensure compliance • Assist with training materials, onboarding, and cross-functional support • Participate in projects to refine processes and enhance operational performance • Meet quality and performance metrics while managing multiple priorities • Perform patient assessments and follow-ups to support care and compliance • Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards • Perform other duties as assigned

🎯 Requirements

• One (1) year of relatable work experience required • High School Diploma, Associate’s degree in relatable field, Healthcare Administration, Business Administration or equivalent work experience required • Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred but not required • Experience within a healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment is a plus but not required • Excellent verbal and written communication skills including analytical, problem-solving and decision-making abilities with attention to detail • Ability to multi-task in a fast paced environment • Proficient computer skills – Microsoft Office and healthcare systems are a plus • Comfort learning new technologies and navigating multiple systems • Ability to work independently while following established procedures and directives • Company conducted Background Check is required for all roles • Company conducted Motor Vehicle Record Check is required for driving roles • Clinical roles require valid licensure/certification, where applicable

🏖️ Benefits

• Competitive Compensation and Incentives • Comprehensive Total Rewards & Benefits • Development and Advancement Opportunities • Comprehensive medical, dental and vision coverage (eligible first of the month following hire) • 401(k) with company match • Paid Time Off Plans including 6 paid holidays • Employee Stock Purchase Plan • Paid Parental Bonding Leave • Short and Long-term Disability Insurance • Life and AD&D Insurance • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) • CVS Minute Clinic and Teledoc access • Spousal Advantage Reimbursement Plan • Identity Theft Protection and Legal Plan