Scheduling Specialist

🔥 49 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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AdaptHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2019

📦 Logistics

🏭 Manufacturing

🏥 Healthcare

Logistics • Manufacturing • Healthcare

AdaptHealth is a company that provides healthcare solutions with a focus on respiratory health, sleep health, diabetes health, and wellness at home. With a network of 671 locations in 47 states, AdaptHealth delivers 38,225 home medical supplies each day and holds 2,825 insurance contracts. The company is dedicated to empowering patients to live their best lives, offering products and services such as CPAP machines, oxygen supplies, diabetes supplies, and a variety of medical equipment. AdaptHealth is highly rated by its customers for fast, reliable, and courteous service. They emphasize patient care solutions that integrate seamlessly into daily life, supported by online support and fast shipping services. Their mission is to change lives by providing the necessary healthcare tools to patients nationwide.

📋 Description

• Prioritize and expedite critical needs such as emergency oxygen deliveries, CPAP failures, and urgent replacements, including after-hours and weekend coverage when required • Schedule deliveries, setups, and multi-visit installations for DME, PAP, and oxygen equipment based on patient needs and technician availability • Arrange maintenance visits, equipment exchanges, compliance checks, and pickups of returned, discontinued, or recalled equipment • Partner with physicians' offices, home health agencies, and hospital discharge planners to coordinate equipment delivery with patient discharge and treatment plans • Confirm appointments, share delivery windows, communicate changes or delays, and answer scheduling questions • Handle changes, cancellations, and rescheduling while resolving conflicts and optimizing daily routes and appointment slots • Use scheduling, route optimization, and patient management systems to maintain accurate records and appointment outcomes • Prepare daily, weekly, and monthly scheduling reports and performance metrics for management • Follow scheduling protocols, support quality initiatives, protect patient confidentiality under HIPAA, complete required training, and comply with AdaptHealth's Compliance Program • Perform other related duties as assigned

🎯 Requirements

• High school diploma or equivalent required • Associate's degree in Business Administration, Healthcare Administration, or a related field preferred but not required • One (1) year of experience in healthcare scheduling, customer service, or administrative support • Experience with DME, PAP, patient care, and oxygen therapy is preferred but not required • Excellent verbal and written communication skills, with professional phone manners • Strong computer proficiency and ability to work with software systems • Strong time management and multitasking skills, with the ability to manage competing priorities • Work experience in a fast-paced environment • Empathy, patience, and a commitment to exceptional customer service • Background check required for all roles

🏖️ Benefits

• Competitive Compensation and Incentives • Comprehensive Total Rewards & Benefits • Support, Development, and Advancement Opportunities • Comprehensive medical, dental and vision coverage (eligible first of the month following hire) • 401(k) with company match • Paid Time Off Plans including 6 paid holidays • Employee Stock Purchase Plan • Paid Parental Bonding Leave • Short and Long-term Disability Insurance • Life and AD&D Insurance • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) • CVS Minute Clinic and Teledoc access • Spousal Advantage Reimbursement Plan • Identity Theft Protection and Legal Plan

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