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Utilization Management Coordinator

🔥 3 minutes ago

🧀 Wisconsin – Remote

infoinfo

💵 $40k - $52.3k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Humana's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Process and document incoming inpatient and outpatient prior authorization requests according to Humana policies and procedures • Contact providers by phone or fax to request additional information or clarification • Conduct inbound and outbound calls • Work with internal and external customers/providers regarding prior authorization request status • Take provider calls regarding prior authorization status • Enter prior authorization requests into the TruCare database • Prepare documentation and assign tasks to appropriate staff for clinical review • Multitask throughout the day to meet the needs of multiple stakeholders

🎯 Requirements

• One (1) year of experience working in a health care setting or health plan setting • 1-2 years of experience working in Microsoft Office software applications, specifically Word, Excel, and PowerPoint • 1 year of customer service experience with either inbound and outbound phone calls • Ability to work 8:30 am–5:00 pm CST, Monday through Friday, with limited availability for rotated holiday coverage • Reside in the State of WI • Ability to work from a dedicated space without ongoing interruptions to protect member PHI / HIPAA information • Minimum home internet speed of 25 Mbps download and 10 Mbps upload • Preferred: 1 year of experience in prior authorization or utilization management • Preferred: 1 year of experience working in a health insurance environment

🏖️ Benefits

• Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Remote home workstyle • Occasional use of Humana office space for collaboration and face-to-face needs • Internet service requirements/support for home or hybrid home/office employees • Dedicated workspace for protecting member PHI / HIPAA information • Training and meetings • Occasional travel to Humana's offices for training or meetings

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