Engagement Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $21 - $24 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 21%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Blackbird Health

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Blackbird Health is a mental health practice dedicated to assisting kids and young adults with social, developmental, and school-related challenges. For nearly a decade, Blackbird Health has been eliminating the trial and error from diagnosis and treatment to achieve faster and more effective outcomes. It offers a virtual-first model with optional in-person care, providing quick service through personalized assessments, diagnoses, and treatments. The practice specializes in addressing issues such as anxiety, depression, ADHD, autism, and more, utilizing a comprehensive range of therapies and support systems.

📋 Description

• Connect with new families to understand their needs and guide them through the intake process • Serve as the primary contact for family questions and establish a positive care experience • Manage patient communications and scheduling • Collect and organize required paperwork and documents • Navigate healthcare processes with attention to detail and resolve potential issues • Ensure accurate, seamless, and efficient processes for families and the care team • Collaborate with the integrated, compassionate care team to support service delivery and patient care

🎯 Requirements

• At least 1-3 years of experience in a customer/patient-facing role, ideally within a healthcare or fast-paced professional environment • Experience within the behavioral health space is a plus • Digital and tech savvy; comfort with electronic health records (EHR) and patient engagement platforms is a plus • Passion for helping people and ability to build rapport with families from diverse backgrounds • Strong problem-solving and critical-thinking abilities • High degree of organizational skills and meticulous attention to administrative details • No educational credential explicitly required

🏖️ Benefits

• Medical, Dental & Vision coverage • 401k (with a company match) • Employer-paid life insurance coverage • Generous paid time off • Opportunities for career growth • Diverse and experienced leadership team, supportive work culture

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