Senior Business Systems Analyst

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Adaptive Biotechnologies Corp.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🏥 Healthcare

🧬 Biotechnology

⚕️ Healthcare Insurance

💰 $125M Post-IPO Debt on 2022-09

Healthcare • Biotechnology • Healthcare Insurance

Adaptive Biotechnologies Corp. is a leader in immune-driven medicine, aiming to revolutionize disease detection and treatment. By utilizing the adaptive immune system, the company develops diagnostic and therapeutic solutions powered by its innovative Immune Medicine platform. They offer clinical diagnostics, particularly in Minimal Residual Disease (MRD) testing, and engage in drug discovery and therapeutic development through adaptive immunosequencing technologies. Their biopharma services support the progression of clinical trials and the development of transformative medicines. Adaptive Biotechnologies leverages the complex biology of the immune system, decoding it to advance medical science and improve patient outcomes.

📋 Description

• Own and administer key enterprise applications, with primary responsibility for NetSuite ERP, and operational ownership of the ServiceNow platform, including governance, demand management, reporting, and ongoing platform management • Engage stakeholders and SMEs to understand business needs and translate them into system configurations, enhancements, and scalable solutions • Identify opportunities to improve processes and system capabilities, and implement or drive enhancements • Maintain accountability for system performance, data integrity, and user experience, ensuring applications are reliable and well governed • Identify, assess, and communicate risks related to system changes, implementations, and upgrades, and proactively drive mitigation strategies • Own and execute solution testing, validation, and release readiness for system changes and enhancements, ensuring adherence to established change management processes • Develop and maintain system documentation, including configurations, processes, and standard operating procedures • Create and deliver user training and enablement materials to support adoption and effective system usage • Support audit and compliance activities, including data collection, documentation, and control validation • Manage vendor relationships to support issue resolution, platform enhancements, and ongoing system improvements • Champion continuous improvement, governance, and best practices across the application portfolio using established methodologies (ITIL, Agile, Lean, etc) • Manage and prioritize work across multiple systems and concurrent initiatives, balancing operational support with project delivery • Implement and configure new enterprise applications and system capabilities • All other duties as assigned

🎯 Requirements

• Bachelor’s degree and 7+ years, or Masters degree and 5+ years of progressive Business Systems Analysis, Enterprise Information Systems Management, or equivalent • Strong experience administering Oracle NetSuite ERP, including financial modules, reporting, workflows, bundles/customizations, and role-based access controls • Working knowledge of ServiceNow platform capabilities and ITSM processes, including Incident, Request, Knowledge, Service Catalog, Change, and Asset Management • Ability to manage and prioritize multiple systems, projects, and competing priorities in a fast-paced environment • Proven business process analysis and modeling skills with the ability to translate process requirements into system configurations and scalable solutions • Working knowledge of project delivery and IT service management frameworks (e.g., ITIL, Agile, Lean, etc) and their practical application • Hands-on experience implementing, administering, and supporting enterprise SaaS applications including configuration, enhancement, and ongoing lifecycle management • Strong communication skills, with the ability to clearly convey technical concepts to both technical and non-technical audiences across all levels of the organization • Detail-oriented with strong organizational, analytical, and problem-solving skills • Self-driven with a strong sense of ownership, accountability, and ability to work independently while collaborating effectively with cross-functional teams • Demonstrated ability to quickly learn new systems and assume ownership with minimal direction • Experience administering or supporting enterprise applications such as Concur, Equity Edge, Smartsheet, or similar platforms • Experience working across integrated SaaS ecosystems, particularly across financial, expense, equity, and work management platforms • Solid understanding of general IT infrastructure platforms and technologies, including Microsoft business technology stack • Experience in the Biotech, Life Sciences, or medical industry is preferred.

🏖️ Benefits

• equity grant • bonus eligible